Sarthak Das Email & Phone Number

Mumbai, Mh, In

- Led multiple projects for development, launch and expansion of a product to driveadoption of new payment methods and customer wallet diversification on Amazon website and app inNorth America and Europe.- Collaborated with Product, Engineering and Business teams to understand project/programrequirements, define roadmap and prioritize features.- Established and managed a new program in the Brand Protection vertical to enhance shoppingexperience by reducing seller/brand fraud and abuse in Amazon global marketplaces.- Partnered with engineering and retail business teams to create tech solutions to identify infringementsin product listings and enforce suspect brands and abusive sellers.- Created and managed end-to-end project plans, highlighting dependencies and risks; Developed riskmanagement strategies and planned mitigation actions to address potential delays and issues.- Owned documents and reports for business reviews (WBRs, MBRs and QBRs) with leadership andstakeholders and ensured effective stakeholder management.

- Managed highly complex and large scale projects and programs with P & L responsibility for clients across Australia, Middle East and South East Asia- End-to-end planning and execution to ensure delivery within the triple constraints of scope, time and cost. Focus on KPIs such as ‘on-time delivery’, ‘on-budget delivery’, ‘first time right’ and ‘CSAT’ - Developed resource management plan and allocate resources with defined responsibilities, authority and performance measurement criteria- Managed & coached cross-functional project teams of technical managers, product managers, business analysts, implementation engineers, software developers and testers etc. - Established project communication plan and organize governance meetings with high level stakeholders(CTOs, IT Directors, Steering Committee etc.) to apprise them of project/program status, metrics, risks and mitigation strategies- Responsible for revenue planning, forecasting, recognition and financial milestone planning and tracking - Liaised with finance, legal, procurement and logistics teams for invoicing & payments, contracts, hardware & software procurement and delivery- Developed customer relationships and drive customer satisfaction through committed deliveries, timely resolutions and proactive communication- Implemented diverse products like Digital Wallet, Marketing & Loyalty Management Solutions, Prepaid recharge platform, etc. in collaboration with different business units.

- Managed end-to-end delivery as an application lead for cloud based applications like Online Assessments and Digital Learning. - Requirements gathering, analysis and documentation of change requests and deliverables for new releases - Development of release plans, test scenarios, configuration and analysis of project reports and metrics - Coordinated activities for user interface, performance, security and UAT sign-off before go live- Supported the presales team in preparation of proposals and application demonstrations to prospects - Managed pilot projects and configuration for various clients according to their business requirements - Worked with the operations team for smooth execution of large scale online assessments involving more than 10 lakh candidates across the country

Master Of Business Administration (Mba)

Bachelor Of Technology (B.Tech.), Electrical, Electronics And Communications Engineering