- Led multiple projects for development, launch and expansion of a product to driveadoption of new payment methods and customer wallet diversification on Amazon website and app inNorth America and Europe.- Collaborated with Product, Engineering and Business teams to understand project/programrequirements, define roadmap and prioritize features.- Established and managed a new program in the Brand Protection vertical to enhance shoppingexperience by reducing seller/brand fraud and abuse in Amazon global marketplaces.- Partnered with engineering and retail business teams to create tech solutions to identify infringementsin product listings and enforce suspect brands and abusive sellers.- Created and managed end-to-end project plans, highlighting dependencies and risks; Developed riskmanagement strategies and planned mitigation actions to address potential delays and issues.- Owned documents and reports for business reviews (WBRs, MBRs and QBRs) with leadership andstakeholders and ensured effective stakeholder management.

- Managed highly complex and large scale projects and programs with P & L responsibility for clients across Australia, Middle East and South East Asia- End-to-end planning and execution to ensure delivery within the triple constraints of scope, time and cost. Focus on KPIs such as ‘on-time delivery’, ‘on-budget delivery’, ‘first time right’ and ‘CSAT’ - Developed resource management plan and allocate resources with defined responsibilities, authority and performance measurement criteria- Managed & coached cross-functional project teams of technical managers, product managers, business analysts, implementation engineers, software developers and testers etc. - Established project communication plan and organize governance meetings with high level stakeholders(CTOs, IT Directors, Steering Committee etc.) to apprise them of project/program status, metrics, risks and mitigation strategies- Responsible for revenue planning, forecasting, recognition and financial milestone planning and tracking - Liaised with finance, legal, procurement and logistics teams for invoicing & payments, contracts, hardware & software procurement and delivery- Developed customer relationships and drive customer satisfaction through committed deliveries, timely resolutions and proactive communication- Implemented diverse products like Digital Wallet, Marketing & Loyalty Management Solutions, Prepaid recharge platform, etc. in collaboration with different business units.

- Managed end-to-end delivery as an application lead for cloud based applications like Online Assessments and Digital Learning. - Requirements gathering, analysis and documentation of change requests and deliverables for new releases - Development of release plans, test scenarios, configuration and analysis of project reports and metrics - Coordinated activities for user interface, performance, security and UAT sign-off before go live- Supported the presales team in preparation of proposals and application demonstrations to prospects - Managed pilot projects and configuration for various clients according to their business requirements - Worked with the operations team for smooth execution of large scale online assessments involving more than 10 lakh candidates across the country