• Lead Retail Operations for South – 500 Cr – 130 Stores in FY 22-23• Build Strategy and Execution plan for Target Achievements, Growth and P&L Control• Drive operational KPI efficiencies – Average Bill Value & Conversion at stores• Continual improvement in customer experience at stores through Layout optmisation, Customer Service, Visual Merchandise, Merchandise Availability and Store Ambience• Coach, Groom, Mentor and Develop team on competence and career progression• Devise innovative & effective marketing strategy for footfall drive and to build loyalty base through various promotions and engagement plans• Review merchandise planning to ensure timely and optimum stock availability at stores• Merchandise Planning and season allocation review with with Planning and Buying team• Strategize on expansion to new markets and catchments while penetrating existing markets

• Channel Head - Retail Operations for Easybuy in Hypermarkets - Spar • Drive end to end productivity at front end through Stock planning, Ops efficiency, VM and Marketing• Ensure optimum stock cover and sell through at stores• Ensure SLAs are delivered with Hypermarket – Inventory, VM, Marketing & Promo deliveries• Work with Buying, Planning and SCM team to ensure timely availability of season stocks at Warehouse and stores• Create marketing and other promo activation calendar for Season, Big days, Festive and EOSS activations• In-season stock liquidation and consolidation for higher sell-through and maintain relevant freshness on floor • Monitor and Review business efficiencies through driving efficient and effective operations at the front end – delivery on Basket Size, Contributions, Bill Value etc• Ensure VM standards remain relevant and updated every season through reviews and timely upgrade of display standards• To drive Training, Coaching & Mentoring - monitor progress with requirement mapping for growth and development of team

Have led 13 Store Openings across South Region – Bangalore, Mysore, Hyderabad, Cochin, Hubli, Belgaum, Mangalore• Lead entire front-end Retail Operations for Inmark which includes: Managing close to 400 personnel Supervising their hiring, training and growth Monitoring and Reviewing performance of the team against targets  Devise & Implement Training Programs & create Career Development plan for the store personnel• Optimize Sales/sft for all brands on the shop floor through Stock Availability, Layout, Zoning, Planogram etc• Devise engagement plans to ensure positive word of mouth and Customer Loyalty• Drive efficiencies through Operations Performance Parameters – Basket Size, Ticket Size, Conversion etc• Marketing – Closely work on marketing plans and execution of various ATL, BTL brand promotion activities and events.• Plan and monitor implementation of Store Visual Merchandise deliveries• SOPs creation and & implementation across various functions of Store Operations• Analyze sales for Fast Movers, Slow Movers and Brand Performances and implement the required corrective measures to achieve benchmarks • New product introduction plan and liquidation plan for aging stocks• Business Development - Shortlist and indentify potential properties for new stores• Drive New Store Openings

• Handle Ops - SOP, Customer Service, Inventory Mgt etc for Pantaloons Stores in the South Zone • SOP roll-out & implementation across all new Pantaloon stores• Measure & improve efficiencies across all internal and external customer touch points • Ensure compliance to standards and processes• Process training and Implementation• Store Layout and design – Customer flow• Maintaining a healthy ticket size• Optimize space productivity for all brands on the shop floor

I• Manage the overall business of Home vertical in South Zone• Devise Customer Engagement, Branding & Sales strategies• Sales Promotion & other BTL promotion planning for various categories across formats• Develop Product & Service Augmentation ideas for the business, based on competition benchmarking and customer feedback• Identify need gaps in the customer engagement process to develop specific solutions in terms of product and customer experiences• Define specific zonal business targets based on the ABP & monitor the achievements for the Sales & Customer Satisfaction goals.• Execution, review and monitoring of Zonal Rollout plans for specialty formats• Manage & drive various store teams and execution teams to meet the Brand Promise• Achievement of Gross Margin and specific category targets for Home vertical in South

Have opened the first of many to come kitchen stores across the country....keep counting !!