Sarthak Dash Email & Phone Number

Bengaluru, KA, IN

Bengaluru, Karnataka, IN

• Lead Retail Operations for South – 500 Cr – 130 Stores in FY 22-23
• Build Strategy and Execution plan for Target Achievements, Growth and P&L Control
• Drive operational KPI efficiencies – Average Bill Value & Conversion at stores
• Continual improvement in customer experience at stores through Layout optmisation, Customer Service, Visual Merchandise, Merchandise Availability and Store Ambience
• Coach, Groom, Mentor and Develop team on competence and career progression
• Devise innovative & effective marketing strategy for footfall drive and to build loyalty base through various promotions and engagement plans

Bengaluru, Karnataka, IN

Bengaluru, Karnataka, IN

• Channel Head - Retail Operations for Easybuy in Hypermarkets - Spar
• Drive end to end productivity at front end through Stock planning, Ops efficiency, VM and Marketing
• Ensure optimum stock cover and sell through at stores
• Ensure SLAs are delivered with Hypermarket – Inventory, VM, Marketing & Promo deliveries
• Work with Buying, Planning and SCM team to ensure timely availability of season stocks at Warehouse and stores
• Create marketing and other promo activation calendar for Season, Big days, Festive and EOSS activations

• Have led 13 Store Openings across South Region – Bangalore, Mysore, Hyderabad, Cochin, Hubli, Belgaum, Mangalore
• Lead entire front-end Retail Operations for Inmark which includes: Managing close to 400 personnel Supervising their hiring, training and growth Monitoring and Reviewing performance of the team against targets .
• Optimize Sales/sft for all brands on the shop floor through Stock Availability, Layout, Zoning, Planogram etc
• Devise engagement plans to ensure positive word of mouth and Customer Loyalty
• Drive efficiencies through Operations Performance Parameters – Basket Size, Ticket Size, Conversion etc
• Marketing – Closely work on marketing plans and execution of various ATL, BTL brand promotion activities and events.

Mumbai, Maharashtra, IN

• Handle Ops - SOP, Customer Service, Inventory Mgt etc for Pantaloons Stores in the South Zone
• SOP roll-out & implementation across all new Pantaloon stores
• Measure & improve efficiencies across all internal and external customer touch points
• Ensure compliance to standards and processes
• Process training and Implementation
• Store Layout and design – Customer flow

Mumbai, Maharashtra, IN

• I
• Manage the overall business of Home vertical in South Zone
• Devise Customer Engagement, Branding & Sales strategies
• Sales Promotion & other BTL promotion planning for various categories across formats
• Develop Product & Service Augmentation ideas for the business, based on competition benchmarking and customer feedback
• Identify need gaps in the customer engagement process to develop specific solutions in terms of product and customer experiences

Mumbai, Maharashtra, IN

Have opened the first of many to come kitchen stores across the country....keep counting !!

Mumbai, Maharashtra, IN

Mba, Marketing

High School

Bachelor Of Commerce - Bcom, Accountancy Honours