Product Manager Cum Presales Manager
CurrentAs Product Manager cum Presales Manager at Foxberry Technologies (2021-PRESENT), I lead efforts in developing Citizen Engagement platforms for State and Local Government bodies. Foxberry's portfolio includes citizen-centric products facilitating seamless interactions between citizens and administrations. Key responsibilities include:Requirement Gathering: Collaborated with customers to understand their needs and challenges in the public sector, proposing tailored solutions.Product Demonstration: Created and delivered product presentations to showcase features, benefits, and value propositions to customers and prospects.Cross-functional Collaboration: Worked closely with product development, marketing, and customer support teams to ensure customer requirements were met.Product Management: Launched and managed multiple B2C & B2B products from ideation to delivery, impacting citizens in major smart cities like Pune, Pimpri Chinchwad, and Nashik.Sales Support: Assisted the sales team in closing deals by providing technical expertise, product information, and sales collateral.Competitive Analysis: Stayed updated on industry trends and competitor offerings, providing insights to the product development team.Customer Relationship: Built strong customer relationships, offering ongoing support throughout the sales cycle and beyond.Bid Management: Developed winning bid strategies aligning with organizational goals. Managed the entire bid process, collaborating with internal and external stakeholders.Service Management: Supervised IT service provision for diverse clients, emphasizing comprehensive process documentation. Ensured effective delivery of IT services, systematically documenting processes for clarity and reference.
