Solution Integrator
CurrentCurrently working in Ericsson Mobile Money towards building an organization with the processes and technology required to offer financial services to their subscriber base. The Ericsson Wallet Platform allows users to store, transfer and withdraw money, paying merchants and utility providers as well as using financial services like saving and loan.• Went on-site (Rwanda, Africa), for customer support, fast tracking the deliveries and enhancing the collaboration with the teams overseas, to increase efficiency and deliverables output.• Planning & execution of application upgrades required for new feature activation & change deployments as per customer requirement.• Initial Deployment in testbed application followed by IAT, SIT, UAT & Go-Live on production platform.• Gathering requirements from Customer Business & IT team for implementation.• Working with development team closely with the approved LLD & HLD for solution development.• Responsible for integrating commercial banks with the MFS solution providing banking services to millions of people. Along with that, implementing solutions for self-enabling the subscriber base, to reduce the dependency on customer care and providing them an easier journey.• Created various shell scripts to ease out the routine tasks, minimizing the errors and enhancing the productivity & efficiency.• Good knowledge of service operations processes and XML, JSON APIs.• Collaborated with upgrade team on version changes of the platform as well as the server migrations with the setups of new nodes and hence creating a parallel environment for the gradual shift-over of the traffic.