7 years of total customer services experience:Owndays's sales staffResponsible for daily shop operations, retail sales, measure eyesight and eyeglasses assembling. Meeting customers’ needs in an efficient and pleasant way.Restaurant managementManage team of 10-40 staff. Meet the company's standards in terms of service, food quality, cleanliness, hygiene and monthly business targets.Staff management, encourage positivity and trust in the workplace and toward the company. Handle compliances and resolving all issues that arise.Hotel ReceptionistManage the check-in and check-out process, answer questions and requests, and help with administrative tasks at the front desk. Manage guest bookings and reservations.