Sarves Sivabathalingam Email & Phone Number

Singapore, Singapore

• Penetrate and pursue opportunities for account growth with existing and new customers within the corporate channel.• Build and improve the quality of business relationships with customers, suppliers, and business partners.• Conduct visits at store level to monitor the ground situation at the airport, ferry terminals, and selected island-wide retail locations.• Motivate and guide sales teams to improve performance and achieve set goals for the sale of sim cards and top-up revenue.• Ensure provision of proper after-sales support and services to clients.• Achieve monthly sales targets and maintain good relationships with clients• Organize meetings to discuss sales activities and take decisions on strategies necessary for improvement.

Singapore

- Assist store manager on day-to-day operations.- Planning and execution of Inventory management, merchandising.- H&S Audit preparations.- NSF Audit preparations.- Airport cafe concept store operations.- Stock management.- Retail store paperwork management.- Plannogram planning and execution.

Pelabuhan Klang, Selangor, Malaysia

- Perform audit & maintenance for 20T, 10T, 5T, 3T cargo trucks.- Access and improvise cargo handover in terms of cargo loading and unloading for Tuck Sun's clients.- Access and improvise cargo handover in Tuck Sun's clients that perform import and export through Malaysian ports namely Westport, Northport and PKFZ.- Audit and compliance of Tuck Sun's truck drivers with company ISO standards.

Kota Damansara, Selangor, Malaysia

- First-mile, middle-mile, line-haul, and cross-border manager for Pickupp Malaysia- Planning and managing all components above since the infant stage of the company.- Klang Valley (1 DC, 9 SWH)- Penang Island (3 SWH)- Penang Mainland (2 SWH)- Johor (2 SWH)- Malacca (1 SWH)- Pickupp Singapore DC- Pickupp Hong Kong DC- Pickupp Taiwan DC

Damansara, Selangor, Malaysia

- Set-up of Pickupp's internal fleet to cope with aggressive expansion in terms of first mile clients as well as middle mile transfers among hubs in Klang Valley.- Operations expansion team to 2 major cities, Penang and Johor in terms of first mile, middle mile as well as last mile.- Set-up of Pickupp's line-haul transfers from main DC to expanded cities.- Set-up of cross-country transfer in and out of Singapore, Hong Kong & Taiwan- Vendor management in terms of first mile, middle mile, line-haul and cross-border transfers.- Time-sheet and invoice processing for all internal and external vendor's fleet.- Pricing and cost control for internal & external vendors

Malaysia

-On-demand operations associate handling Pickupp's 4-hours delivery service in terms of order matching and fulfilment. - Sourcing and training of delivery agents to cope with on demand service type expansion in Klang Valley.- Setting-up of independent delivery agent cohort to support Lazada's same-day delivery service.- Setting-up of Pickupp's first mile pickup service to support its next day delivery clients.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

- Residential, office and deep cleaning specialist.

Philleo Damansara

- Managed to acquire surface level skills in cloud storage and management systems.- Was given the opportunity to interview Indonesian state football players and create content for Sportfix's social media.

Malaysia

- Played the role of sourcing, onboarding and driver engagement & retention of partners during the early stages of Uber's expansion in Malaysia.- Close interaction with the management and launch team as well as contributions and insights provided from a ground perspective to further aid their expansion.- Increased daily Uber partner sign up from 20 to 100 per day.- On-call support team to solve problems faced by driver partners.

Kuala Lumpur, Malaysia

- Daily leads call of new leads to increase number of Uber sign-up during early expansion in Klang valley.- Daily Grab rides to offer Grab drivers incentives to join Uber. - Remote promo campaigns in KLIA and main taxi stands to promote earning opportunities through Uber.

Ss15, Subang Jaya

- Acquired coffee knowledge in terms of coffee beans and coffee pairing.- Closing shift leader.- Acquired skills for stock taking, re-ordering and revenue control.

Ss15, Subang Jaya

- Food & beverage handling course.- Quality assurance and compliance to Starbucks standards.

Subang Jaya, Selangor, Malaysia

- Trained team leader that is based on rotation amongst stores in Klang Valley to support shortage of manpower.- Supported 3 stores on daily rotation.- Lead training for new staff in newly opened stores.

Bsc (Bangsar Shopping Center)

- Mastered different juice combinations.- Learned various juice diets and meal replacements.

Shah Alam, Selangor, Malaysia

- Top membership sales consultant with 150% target achieved.- Top sales rookie of the year

Plaza Bukit Jelutong

- First working experience.- Daily leads cold call of 100 numbers with KPI to convert 10% face-to-face appointments. - Daily KPI to ensure 50% appointments turn up. - Daily KPI to ensure 50% of appointments that show convert to clients.- Monthly KPI of 50 new clients that sign up through monthly payment.- Monthly KPI of RM20,000 of clients that pay upfront for 1 - 2 years.

Bachelor'S Degree, Business, Management, Marketing, And Related Support Services

Spm, Science

Activities and Societies: Interact ClubInternational Undertanding Day (Organizing Comittee) Interact Super Camp 12th PJ La Salle Scouts