Sarvishkar Puddoo Email & Phone Number

Malaysia

o Analysed customer complaints through generated incident numbero Analysed drive test's log files and the site area to recommend upgrade or optimisationo Performed capacity upgrade on 2G (CDD) and 3G (3CC) networko Assisted with drive tests and walk tests at customer’s location and analysed the log files to find possible solutions to the complaintso Updated the Radio Access Management (RAM) Tracker daily and as a side project :optimise and automate the templateo Prepared reports to be sent to MCMC about the performance of the broadband speed tests

Mauritius

o Thorough understanding of MDF, Cabinets, Distribution Point, Cables and Joints.o Troubleshooting performed at the MCC/IMCCo Field works on the OH, BB, Cable and dealt with contractorso Was given an overview of the Exchange switch, DSLAM and FTTC, FTTB and FTTH.• Assisted the only team in the country at that time which were responsible for the implementation of Fibre Optics.o Was actively involved in the implementation of fibre connection in a shopping mall. Daily tests were being performed to measure: attenuation, chromatic dispersion and optical signal-to-noise ratio. Splicing of fibres were needed on many occasions.• The final month of my internship was with the mobile department. It was split in 3 sections compromising of Planning, Implementation and Operation.o I have acquired a deep understanding on the difference between Voice/SMS and Data.

Bachelor'S Degree, Telecommunications Engineering

Certified Network Engineer, Computer Systems Networking And Telecommunications

CCENT (Date Certified: 03/09/13) CCNA (Date Certified: 12/09/13) CCDA (Date Certified: 18/09/14) CCNA SECURITY