Sarvjeet Singh Email and Phone Number

1. Working in close concert with a project manager in successfully delivering projects2. Delivering technical implementation activities from post-sale to the transition to support3. Following PSO implementation standards4. Execute project plan tasks associated with engagements5. Conduct requirements gathering6. Build & configure database7. Perform User Acceptance Testing (UAT) support8. Train (Train-the-Trainer & End User Training)9. Perform and Implement Go-Live Support10. Meet customer expectations and timelines that are crucial to the success of our team.11. Provide Excellence in quality customer service12.Assesses complex project situations to make appropriate recommendations to both iRely and the customer

1. Work closely with new customers to software implementation, configuration, data workflow, educating client on software, go-live support, and best practices optimization.2. Meet with clients following the sale of software packages to collect data and other information required to implement software systems.3. Created a project plan for each client, detailing the tasks that need to be completed for the timely configuration of SaaS software systems.4. Understand client requirement in details and process workflow to map in software system for effective use.5. Leading the client queries, meetings with higher level.6. Handle end to end data gathering process and various integration with 3rd party tools.7. Customize the software as per the client need and feasibility.8. Communication with clients throughout the software implementation process to obtain feedback and approval.9. I ensure that purchased software systems meet clients’ technical needs.10. I was responsible for helping clients better understand company software that the customer has purchased and how to use it efficiently.11. Create a specialized document for each client, detailing all process.12. Ensure that the project team is aware of key deliverables and project milestones.13. Test the production and UAT environment of AP software to avoid any discrepancy while client usage.14. Provide cost and time estimates to clients who have additional requirement to be done.

2 years of experience as a Skilled Client Relationship - Sales & Marketing in the B2B industry, with a focus on Product, Marketing, Growth, Sales, Relationships, and Customer Success.➡️Key Skill Set:• Represent company’s products and services, starting with a comprehensive understanding and leading to consumer research to identify how our solutions meet needs.• Understanding client business requirements, and processes, mapping the client process to our ERP on a real-time basis, and giving demos to clients accordingly.• Prepare the weekly status reports for the ongoing projects.• Worked with users and stakeholders to analyze and validate requirements.• I was coordinating with the Development team for updating customization requirements as per business proposals.• Involve in User access testing of customizations and identify the bugs in the user interface.• Draft the high-level Technical contents to prepare User manuals and SOP’s for various platform modules.• Ensuring that the project team is aware of key deliverables and project milestones.• Conducted trainings for clients.• Collaborated with stakeholders to drive project execution to meet business requirements, and manage risk.

Worked as a Business Development Executive in the B2B industry. Below are the Roles & Responsibilities: • Identify and generate new business opportunities for the range of Services with respect to the Data industry.• Builde action plans to identify the target market. Performing Market research, Prospecting, and contacting the decision-makers.• Handle Entire cycle of sales – Web research, cold calling, online presentation, trial period, closure of sales.• Make customized presentations (Online) and proposals based on individual customers' requirements.• Identify the appropriate engagement model for the received requirement.• Recommend and suggest clients on the new database and maximize customer base.• Close the deal by prior negotiation.• Maintain the relationship for the next businesses.• Generate the leads.

• Identify and generate new business opportunities for the range of products and Services with respect to the IT industry.• Build action plans to identify the target market. Performe Market research,• Prospecting, and contacting higher management.• Handle Entire cycle of sales – Web research, cold calling, Product• Demonstration, trial period, closure of the sale.• Meet, maintaine the relationship with existing clients, and cold emailing• Close the deal by prior negotiation.• Identify the customer and current and future requirements. Review customer drawings, plans, and other documents in order to prepare a detailed technical proposal for them.• Hands-on experience with ERP (Microsoft Dynamics Nav) tool for accounting, billing, and handling Dealer and distributor accounts.• Negotiate with the vendors and close the deal.• Organize the dealer meeting (Conducting events in different states and districts for product awareness and Training.