Sarvjit Kumar Email & Phone Number

• Monitoring and updating JIRA (Software) boards to track client’s enhancement requests and track project progress hence ensuring seamless flow of tasks and timely resolution of any issues.
• Active collaboration with cross-functional teams to gather requirements for product development.
• Created comprehensive documentation in Confluence (Software) for project specifications, roadmaps, andprogress updates.
• Streamlined the enhancement request process, resulting in improved communication and better alignment with client expectations.

India

• Streamlined the sales process by using Pipedrive CRM resulting in revenue maximization of the organization by15%.
• Benchmarked KPIs for sales team performance tracking which resulted in improved revenue growth by 45%.
• Handled 60+ business projects mainly in US and Canadian region.
• Grew revenue for the clients by 20% QoQ with help of SEO, PPC and Social media marketing.
• Analysed the business goals and requirements to provide data-oriented solutions.
• Delivering the product demonstration to the prospects and negotiating the terms of the contract.

Kota, Rajasthan, India

• Conducted Market research and strategized the 5Ps-Product,Place,Price,Promotion and packaging along with segmentation, targeting and positioning
• Implementation of the strategies and refining them consistently to improve the business processes
• Generation of leads using Google My Business Listing, Email and offline marketing techniques like referrals, pamphlet, SMS and Door to door marketing
• Branding using digital marketing techniques like SMM, Email marketing, SEO, Google My Business Listings and offline marketing techniques like referrals and pamphlet
• Assisting the product development and menu curation along with the chefs
• Supervising the food operations

Hyderabad, Telangana, India

• Reporting to the Chef De Partie
• Handling daily mis-en-place
• Worked in Food production
• Handling In-room dining orders
• Dishing out the guest orders
• Setting up of the buffet operations

Federal Territory Of Kuala Lumpur, Malaysia

• Report to the Sous Chef
• Worked in the commisary operations
• Worked in cold and hot kitchen operations
• Worked in butchery operations
• Handled the front office operations in Westin Executive Club
• Worked with Opera 5.0 for guest check in and check out

Bachelor Of Science - Bs, Hospitality Administration/Management, 72.12%

Senior Secondary (Xii), Science, 61%

Activities and Societies: Served School Shivaji House captain. Secured 1st prize in hindi extempore.

Secondary (X), 8.4 Cgpa