Accounts Receivable Officer
Current● Managed 500+ accounts, ensuring timely fee recovery and excellent customer service.● Verified direct debit schedules and processed financial adjustments monthly.● Led collection efforts, achieving 98% target and reducing overdue balances.● Investigated billing discrepancies, resolving issues and securing payments.● Generated financial reports for management and collaborated with external agencies on debt recovery.● Trained junior staff and produced detailed service charge… Show more ● Managed 500+ accounts, ensuring timely fee recovery and excellent customer service.● Verified direct debit schedules and processed financial adjustments monthly.● Led collection efforts, achieving 98% target and reducing overdue balances.● Investigated billing discrepancies, resolving issues and securing payments.● Generated financial reports for management and collaborated with external agencies on debt recovery.● Trained junior staff and produced detailed service charge breakdowns. Show less