Sarvotam Sharma Email and Phone Number
Senior Account Management executive with extensive global leadership experience across Sales, Relationship Management and Client Relations, I worked as senior Account Manager- Account payble at Chandra kiran and associates.A widely exhaustive experience in the field of Account Management has equipped me with a specialized skill set spanning the following areas:Account Maintenance- Managed key client relations, monitoring and analyzing key client account data; expedited customer request processing to improve consumer satisfaction rankings by 45%, managing risks below benchmark targets.Business Development- Led business development efforts for Indian markets for 2 years, enhancing revenue growth by 25%; built strategic partnerships with channel partners, networking with stakeholders to increase market penetration by 15%.Customer Insight- Analyzed customer data for past 3 years, examining complaint causes and automating request resolution to increase response rate by 15%; utilized CRM tool, analyzing consumer behavior and proposing buyer trends for future.
Judicious Immigration & Visa Services
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Customer Service RepresentativeJudicious Immigration & Visa Services May 2021 - PresentCanadaAs a Customer Service Representative at our immigration firm, I am dedicated to delivering exceptional service to our clients navigating the complexities of the immigration process. With a thorough understanding of immigration laws and regulations, I provide knowledgeable guidance and support, ensuring clients receive accurate information and assistance tailored to their individual needs. I excel in effectively managing client inquiries, facilitating smooth application processes, and promptly addressing any concerns or issues that arise. Through my professionalism, attention to detail, and commitment to client satisfaction, I contribute to the reputation and success of our firm as a trusted partner in achieving immigration objectives.
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Account ManagerChandra Kiran And Associates Feb 2023 - Jun 2023Gtb Nagar Jalandhar Punjab- Proactively initiate and maintain strategic relationships with key clients, conducting regular check-ins to understand their evolving needs and objectives.- Implement targeted sales strategies and upselling techniques, resulting in a 20% increase in revenue year-over-year.- Led cross-functional teams in executing complex projects, ensuring adherence to timelines and budget constraints, and resulting in a 95% project success rate.- Customize solutions to address unique client challenges, leading to a 30% improvement in client satisfaction scores.- Cultivate strong, long-lasting relationships with clients, earning trust and loyalty that led to a 40% increase in client retention.- Introduce innovative account management approaches, such as personalized client workshops and quarterly business reviews, leading to enhanced client engagement and loyalty.- Consistently exceed client expectations, as evidenced by a 95% satisfaction rate and numerous client referrals and testimonials.
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Account ExecutiveTakiar And Associates Jul 2021 - Jan 2023NurmahalDedicated Account Associate adept at fostering client partnerships, implementing strategic account management, and facilitating effective communication channels. Proven ability to deliver superior client service, resolve challenges, and contribute to organizational prosperity through meticulous account oversight.
Sarvotam Sharma Education Details
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Business Administration And Management, General -
Business/Commerce, General
Frequently Asked Questions about Sarvotam Sharma
What company does Sarvotam Sharma work for?
Sarvotam Sharma works for Judicious Immigration & Visa Services
What is Sarvotam Sharma's role at the current company?
Sarvotam Sharma's current role is Account Management Professional | Analytical Business Analyst | Passionate about Driving Growth and Development | Lambton College Student.
What schools did Sarvotam Sharma attend?
Sarvotam Sharma attended Lambton College, Guru Nanak Dev University, Amritsar, Kendriya Vidyalaya.
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Sarvotam Sharma
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