Sarwar Morshed Email and Phone Number
Sarwar Morshed work email
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Sarwar Morshed personal email
Telecom professional with 10+ years experience in administration of Mobile Financial Services (Mobile Commerce, Mobile Banking, Utility Bill Payment, mobile ticketing) and Refill (electronic topup).Career Highlights:------------• More than 10 years experience on Mobile Financial Service system• Around 6 years experience in Refill System, Ericsson AIR&VS.• Experience on working with different vendors (Oracle, E// and MahindraComviva,SUN,etc).• Oracle HW and SW administration including EXADATA DB machine.• Exposure to service planning & integration activitiesMobile Financial Service:------------• O&M Experience on working in Comviva MFS(mobiquity 4.3) system with Service modalities like Mobile Banking BillPay,E-Ticketing,Remittance,etc.• Participation in MFS Project as core member during process definition, Development, implementation, integration & UAT.• Experience on Financial/Technical Reconciliation.System Administration and DBA:------------• System Administration of Oracle/SUN servers running on Linux and Solaris OS.• Working with Solaris Server Consoles using LOM/ILOM/ALOM/RSC.• Database Administration of Oracle 9, 10g &11g.• Administration of Oracle Cluster ware(Grid Infrastructure and ASM) ,RAC and SUN Cluster.• Installation,Integration and Managing experience of Oracle Exadata Half Rack X2-2.• Basic O&M on EMC Storage(CX3,AX4) and Veritas Backup System.• O&M experience on OSB(oracle Secured Backup) with Tape Library SL48.• Familiar with SAN switch and L2 CISCO Switch.Refill and Intelligent Network (Prepaid System):------------• O&M Exeprience on Electronic Recharge system for Pre&Postpaid Payment.• Knowledge on Ericsson IN CS3,CS4 & CS5 with working experience on AIR,VS,SDP,MINSAT,etc• Perform Service Integration with different platforms like SMSC,USSD,IN,SNMP server,Provision server,Data Warehouse, Revenue Assurance etc.• Implementation of SMS Based Alarm system including Push-Pull service for fault handling.
Grameenphone Ltd
View- Website:
- grameenphone.com
- Employees:
- 6015
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Lead EngineerGrameenphone Ltd Feb 2014 - Present-Supervise to ensure smooth second line Fault handling of ERS, Voucher Refill, Mobile Money services.-Co-ordinate and follow-up with vendors for critical faults.-Develop routine and procedures of maintenance program to ensure smooth operation of the nodes .-Analyze Performance report prepared by Assurance of the system elements on Weekly/Monthly basis & take/suggest actions accordingly.-Preserve the network quality by reducing outage, increasing SLA and reducing MTTR .-Maintain co-ordination with internal and external stakeholders for various projects and automation of Refill & Financial Services-Devise competence development plan for the team
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Senior System EngineerGrameenphone Ltd Sep 2011 - Feb 2014Dhaka-2nd Level Operational responsibility for ERS(Comviva),VS(Ericsson),M-Financial Service(comviva)- Meeting service KPI and reduce MTTR- Active Project Participation, UAT and Quality Delivery on time for each milestones- Operational Excellence by optimize O&M tools.- Zero Execution Error & documentation of operational procedure and knowledge sharing with team members- Competence Development in Junior colleagues.- Continuous Improvement of WoW and Idea generation- Migrate customized services to new Financial Service Platform- vendor and stake holder management
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System EngineerGrameenphone Ltd Dec 2008 - Aug 2011Dhaka, Bangladesh1. Ensure 24x7 2nd line supports for service availability of Reffil system (ERS) & Financial Service (Mobicash) system.2. Administration and configuration of Mobicash system.3. Provide 2nd line support for all Mobicash services.4. Active project participation and UAT, e2e analysis.5. Fault handling and troubleshooting of OS, H/W and database related problems to reduce the MTTR (Minimum Time to Recovery).6. Analyze the operational requirements to design and develop different software modules to increase operational efficiency.7.Perform User administration (user addition, modification) on regular basis8.Perform Quarterly SOX User review9.Solve customer complain related to prepaid Recharge and Postpaid BillPayment forward by 1st Line support.10.Ensure ERS & Mobile Financial Service Success Rate more than 99%11.Ensure ERS & Mobile Financial Service Uptime more than 99.9%
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Telecom EngineerWave Communication & Technology.(Subcontractor Of Nec Corporation, Japan) Jul 2007 - Sep 2008Dhaka,BangladeshWorking as a Team Leader for the following projects: 1) Grameen Phone PNMSj (Passolink Network Management System) 1.1 NEC - NEC Networking 1.2 NEC – Siemens Networking 1.3 Siemens to NEC Hybrid Converter Installation 1.4 MIU Installation 2) Banglalink PNMSj (Passolink Network Management Systems) 2.1 NEC - NEC Networking (Passolink V.4, Passolink MX, Passolink Neo)2.2 NEC (Passolink V.4, Passolink MX, Passolink Neo)Siemens2.3 Siemens to NEC Hybrid Converter Installation2.4 MIU Installation 3) NEC Microwave link Installation 3.1 Commissioning NEC (Passolink V3, Passolink V4, Passolink MX) IDU 3.2 Antenna Alignment 4) E1 Converter Installation
Sarwar Morshed Skills
Sarwar Morshed Education Details
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Information And Communication Technology
Frequently Asked Questions about Sarwar Morshed
What company does Sarwar Morshed work for?
Sarwar Morshed works for Grameenphone Ltd
What is Sarwar Morshed's role at the current company?
Sarwar Morshed's current role is Senior Lead Engineer at Grameenphone Ltd.
What is Sarwar Morshed's email address?
Sarwar Morshed's email address is sm****@****one.com
What schools did Sarwar Morshed attend?
Sarwar Morshed attended East West University.
What are some of Sarwar Morshed's interests?
Sarwar Morshed has interest in Children, Economic Empowerment, Civil Rights And Social Action, Environment, Education, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Arts And Culture, Health.
What skills is Sarwar Morshed known for?
Sarwar Morshed has skills like Gsm, Telecommunications, Core Network, Vas, Solaris, Shell Scripting, Integration, Oracle, Linux, Sql, Intelligent Networks, Smsc.
Who are Sarwar Morshed's colleagues?
Sarwar Morshed's colleagues are Monowara Akthar Chow Service, Syed Nasimul Azam, Samiul Haque, Munir Hossain, Saykat Das, Hashem Khan, Md Jafar Khaled.
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Sarwar Morshed
Data Scientist, Consultant & Trainer On Data Science, Machine Learning, Etl, Data Warehouse, Data Visualization, Power Bi, Tableau, Snowflake, GcpDhaka, Bangladesh2lnu.se, yahoo.com -
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