• Development of IT strategies and roadmaps in alignment with Business operating models, business plans, and strategies• CBAHI, 2014, 2017, 2022Successfully represent as a Head of IT Dept pass all the standard of Management of information (MOI) Chapter • JCI 2021• Pass all standard MOI Chapter as HOITD and achieve Hospital Accreditation by Conducting Complete Virtual Hospital Survey , and IT support all other Hospital Departments pass and achieve there departmental goals • CAP & AABBPlan Organize and Implement Labortory Information system (LIS) to Achieve Both Labortory Accreditations for organization • Setup and maintain IT KPIs, policies and procedures• Twice Relocation of data center without downtime • HL7 integration Lab analyzers • Approve and monitor major projects, IT budgets, priorities, standards, procedures, and overall IT performance.• Operational and service management including meeting the Service level and operational level agreements, management of all incidents to a resolution against defined processes, continuous improvement of processes and automation• Internationalization of the IT function to reduce cost• Implementing IT strategies that deliver projects on schedule and within budget• Provide project and administrative support, including monitoring and reporting on project plans• Directing IT operations and setting priorities between system developments, maintenance, and operations• Managing Development, IT Support & HIS Support and Datacenter Team

● Pre-screen applications along with required documents for all the requests received at department level and to ensure that eligible/selective application is recommended for further processing. ● Coordinate with various Departments (CCAD, CRCD, Legal and Operations) for smooth & quick processing of applications for disbursement. ● Prepare daily and weekly sales performance-based MIS’s for proper and in time reporting to the management. ● Support the Regional Sales Managers & Sales Managers in daily issues with respect to keep the department’s creditability in line with banks strategy. ● Interact with the internal stakeholder for the resolution of any discrepancies found in the applications and ensure that immediate measures are taken to minimize TAT.● Maintains all records related to sales performance & other Office related matters for reference readily available at all times.

• Day-to-day network administration including user account management, Internet access, and applications support Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions• Make timely upgrades and repairs to ensure systems are operating • Install and configure network hardware and software • Define and document best practices and support procedures; Train users in the proper use of hardware and software. Interact with vendors and team members at the technical level, as required• Performs routine maintenance and support for operating systems• Ensure network connectivity throughout a company's LAN/WAN infrastructure