I am a seasoned IT professional with over a decade of experience in supporting desktops, servers, and network infrastructure. My extensive background includes working with key vendors such as Meraki, Ubiquiti, Microsoft, VMWare, ESRI, Citrix, and Autodesk. I possess strong practical knowledge of Office 365, Exchange, Entra, Azure, Intune, Windows, AD, firewalls, virtualization, and networking. As a highly analytical thinker, I excel at identifying and streamlining complex work processes. Additionally, I am a strong communicator adept at building relationships with clients and stakeholders.