A C-Suite executive with over 20 years of experience leading business growth through a customer-focused approach to marketing, brand development, corporate affairs, customer experience, and digital transformation for some of the world’s most recognisable brands.My background encompasses a diverse range of industries across Australia and Asia, including banking, wealth management, mortgages, technology, insurance, entertainment, travel, and media. I have successfully managed both large corporations and scale-up businesses across B2B, B2C, and B2B2C channels. By leveraging strategic insights and customer analytics, I have guided organisations through customer experience transformations, employing technology to develop effective strategies that drive sustainable growth.As a visible business leader, I am dedicated to cultivating a strong, inclusive culture that allows diverse teams to collaborate effectively and achieve outstanding results. I believe in fostering a growth mindset and embracing agility to promote innovation and adaptability. My experience includes leading cross-functional teams through organizational growth and transformation, ensuring our strategies align with the evolving needs of the market and technology.Growth & business strategy • Customer experience • Marketing • Media • Customer Value •Technology • Organisation change • Acquisition and retention • Brand and advertising • Loyalty • Digital technology and platforms • Creative and advertising • Qualified HCD • Data, segmentation, analytics • B2C and B2B • Broker management and governance • Sales & distribution • Digital & retail convergence