• Answered all incoming calls and handled callers inquiries• Received, sorted, and routed all mail, faxes, and email• Greeted and assisted all lawyers, and client and escorted them to their correct destination• Provided the necessary support to the attorneys and case managers• Handled other duties and specials projects under instruction of legal managers• Dealt with all referral services audits• Scheduled and coordinated meetings, appointment, and traveling arrangements for all case managers and attorneys.• Requested, reviewed, processed and scanned all denied medical treatment reports• Maintained marketing table, referral tables, and deposition fee request table• Managed and responded to all incoming referrals and maintained track of all inquires• Maintained a neat, tidy, and pleasant appearance of the front desk and conference room• Provided oral and written Spanish interpretations services

• Provided the customers with a pleasant dining experience and quality services• Recognized as lead server outstanding customer services and ability to provide positive attitude in a stressful environment• As head server responsibilities included but not limited supervised servers and coordinated with managements to resolved food quality issues

• Assistive all customer with product selections and queries • Prepared a daily sales report to present to management. Report included week to date sales figures, month to date sale numbers and amount to-go-goal numbers• Managed all breast pump retails plus participated all facets of baby registry program.