Sasha E. Email & Phone Number

Columbia, Sc

• Responsibilities include analyzing appeals and verifying compliance with Medicare Durable Medical Equipment Prosthetics and Orthotics supplier standards, drafting letters to suppliers citing federal regulations and detailing compliance issues, and updating enrollment information in government databases.• Experience in PECOS AI, iFLOW Databse, INFORM, and MS Office Suite.

Columbia, Sc

• Launched self-run online business selling specialty items for pets.• Responsible for marketing, financial management and daily business operations.• Ensured timely turn-around of an item, from creation to shipment in 24 to 48 hours.• Handled customer concerns and maintained a five-star shop rating with greater than 200 positive reviews online.

Columbia, Sc

• Served as a mentor for new team members to help integrate them into their roles and train them in daily hospital procedure.• Organized team workflow and maintained doctor’s appointment schedule through often heavy and unpredictable caseloads.• Tasked patient plans to whiteboards, calculated medication doses and fluid additives/CRIs.• Prepared and explained estimates for clients, reviewed documents and discharge instructions, processed payments and reviewed financing options for financially strained clients, scheduled follow-up appointments for recheck exams, diagnostics and procedures.• Assisted in minimally invasive endoscopic procedures, calculated anesthetic doses and monitored patients under anesthesia, proficient in positioning for and operation of CT, versed in transfusion protocol (PRBCs and FFP) including blood typing and cross-matching, trained in administration of I-131 and radioactive waste handling.• Extensive knowledge of the Veterinary Information Network Software (VIA), Antech Online, NCSU TelemedVet, and other outside laboratory software.

Columbia, Sc

• Improved and expanded skill base resolving client concerns and handling patient care.• Promoted new ideas in continued practice growth and increased customer satisfaction.• Skilled in operation of laboratory equipment including CBCs, chemistry panels, coagulation profiles and SNAP readers. Performed in-house analysis of fecal and urine samples.• Administered oral and injectable medications, prepared vaccinations, placed IV catheters, phlebotomy, performed dental prophylaxis, monitored anesthesia and assisted in surgery.• Clerical and front desk experience answering phone calls, scheduling appointments, invoicing and collecting payments, entering client data, running nightly reports and balancing the register.

Columbia, Sc

• Learned the basics of veterinary technology while attending online classes through the Banfield Learning Center eventually progressing to placing IV catheters and monitoring anesthesia during minor procedures.• Maintained accurate electronic medical records using SOAP format.• Helped achieve client compliance with doctors’ plans through education on ailments and diseases as well as explaining estimates, treatment options, and procedures.

Columbia, Sc

• Provided quality interaction and excellent care to boarders. Bathed and groomed pets.• Strived to improve physical, mental and emotional work atmosphere through aesthetic improvements to the facility as well as building and strengthening ties to area rescue groups and Richland County Animal Control.• Listened to customer concerns and resolved issues.• Maintained accurate records, filing system, and billing information.• Trained new employees.

Liberal Arts And Sciences/Liberal Studies, 4.0

High School, General Studies, 3.4

Activities and Societies: Yearbook Club