Sales SupervisorMacysOctober 2018 to March 2019Create and execute action plans based on the marketing calendar to achieve sales plan. Analyzes business performance to recommend and implement training and events that drive sales.Manage scheduling and staffing: Strengthen attendance and weekend hours compliance; leverage scheduling system.Identifies associates with potential for growth and promotion to new assignments.Builds and trains to succession plans across brands.Leads team growth through consistent coaching. Ensures the team understands how performance is evaluated.Owns all performance management and talent initiatives.Empowers the team to drive sales, and elevate the customer experience through cross brand knowledge, and awarenessModels the elevated service skills and behaviors that promote a personalized customer experience.Provides regular, candid and honest feedback.Clearly articulates activities and behaviors that support meeting sales goals and a memorable Customer experience.Promotes strong team engagement and encourages recognition.Celebrates wins, provides recognition, and encourages recognition of success by all team members.Fosters an environment of continuous learning through formal and informal Education and Training.Inspire in store training by leveraging direct reports to prioritize customer and associate education on the key features of products across all brands.Onboard internal and external new team members.Encourages learning through demonstrations, vendor trainings and peer-to-peer learnings to promote staff excitement about current beauty trends.Communicate regularly with vendors, district merchants, planners regarding stock needs, customer preferences, and special events.Establish high level of shortage awareness and effectiveness; ensure that all policies and procedures are implemented.