Sasha Gregory Email & Phone Number

1950 N Stemmons Freeway, Dallas Texas 75207

Dallas, Texas

Dallas, Texas

Accurately scan and key data into designated database. Respond to requests for information and statistics. Research and Resolve differences associated with incoming and outgoing return item cash letter that are received from Federal Reserve Banks, Internal Departments, and other Financial Institutions. Research and Resolve multiple check error types such as Paid and returned items.

Fort Worth, Texas

Work in a high volume outbound/inbound call center environment reviewing potentially fraudulent transactions for the prevention and detection of Fraud. Verified account activity with customers over the phone to determine if transactions or activity can be validated by our card holders. Make decisions and takes appropriate actions to minimize fraud losses and provide customer service.

Farmers Branch Texas

Receive and respond to service requests and proactively manage preventive maintenance through email, fax, Fusion or phone and document all interactions with customers and service contractors. Follow up to ensure work is completed timely, accurately and within required customer service level agreements. Ensure Strong customer loyalty through professional reliable service.

Fortworth Texas

Responsible for monitoring the activities of all the foreclosure cases assigned from the time the loan is referred to the attorney until the property is in conveyance order, maintain and monitor caseload by updating system (Foreclosure Workstation). Process attorney invoices, telephone contact with attorneys, uploading/requesting legal documents, and status reports for attorneys, PMI companies, government agencies and private investors.

Mesquite, Texas

Front Counter Customer Service specialist specializing in providing excellent customer service to all patrons of Taco Beuno. Responsible for first initial contact with customers, taking food service orders, cash handling, restocking stations, and cleaning customer service food area as needed. Cross trained as drive-thru customer service representative. Maintained great attitude under pressure during busy rush hours and a proven team player. As a shift manager I provided management support in maintaining company standards of quality. Followed proper cash control procedures. Took immediate action to eliminate problems, while assisting the manager duty.