Sasha Madden

Sasha Madden Email and Phone Number

Client Assurance Lead @ Amber
United Kingdom
Sasha Madden's Location
United Kingdom, United Kingdom
About Sasha Madden

Sasha Madden is a Client Assurance Lead at Amber. They possess expertise in customer retention, complaint management, microsoft office, cross selling, portfolio management and 10 more skills.

Sasha Madden's Current Company Details
Amber

Amber

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Client Assurance Lead
United Kingdom
Website:
amberenergy.net
Employees:
164
Sasha Madden Work Experience Details
  • Amber
    Client Assurance Lead
    Amber
    United Kingdom
  • Amber
    Senior Client Success Manager
    Amber Aug 2024 - Present
  • Amber
    Client Success Manager
    Amber Jun 2023 - Aug 2024
  • Amber
    Client Success Executive
    Amber Apr 2023 - May 2023
  • Amber
    Billing Administrator
    Amber Dec 2022 - Apr 2023
  • Amber
    Project Management & Onboarding Administrator
    Amber Jan 2022 - Dec 2022
  • Williams Medical
    Assistant Buyer / Vendor Manager
    Williams Medical Jul 2020 - Jan 2022
    • Supporting the day to day management of suppliers and internal customer needs/deliverables• Manage a portfolio of category lead suppliers• Drive down cost of goods working in collaboration with suppliers• Drive increase annual income through promotional contribution or other channels• Source new products, supporting the category team• Working with Demand Planning for forecasting and order management• Setting up of new suppliers in line with regulatory requirements of… Show more • Supporting the day to day management of suppliers and internal customer needs/deliverables• Manage a portfolio of category lead suppliers• Drive down cost of goods working in collaboration with suppliers• Drive increase annual income through promotional contribution or other channels• Source new products, supporting the category team• Working with Demand Planning for forecasting and order management• Setting up of new suppliers in line with regulatory requirements of the business• Identify & address supplier related performance issues and NCR performance• Support NPD projects by sourcing new/alternative product as required• Standardise payment terms with all UK suppliers and gain credit status with overseas suppliers• Resolve all invoice price queries• Development and implementation of departmental SOP’s and Work Instructions• Resolve invoices relating to VAT/Duty for products ensuring correct commodity codes are being used and adhering to HMRC payment processes Show less
  • Ee
    Digital Sales Advisor
    Ee Jul 2018 - Jul 2020
  • British Gas
    Account Relationship Manager
    British Gas 2015 - 2018
  • Hsbc
    Bank Teller
    Hsbc 2013 - 2015

Sasha Madden Skills

Customer Retention Complaint Management Microsoft Office Cross Selling Portfolio Management Voids Citrix Xenapp Employee Engagement Customer Service Compass Excalibur Account Management Sales Cash Handling Sap Crm

Sasha Madden Education Details

  • Coleg Gwent
    Coleg Gwent

Frequently Asked Questions about Sasha Madden

What company does Sasha Madden work for?

Sasha Madden works for Amber

What is Sasha Madden's role at the current company?

Sasha Madden's current role is Client Assurance Lead.

What schools did Sasha Madden attend?

Sasha Madden attended Coleg Gwent.

What skills is Sasha Madden known for?

Sasha Madden has skills like Customer Retention, Complaint Management, Microsoft Office, Cross Selling, Portfolio Management, Voids, Citrix Xenapp, Employee Engagement, Customer Service, Compass, Excalibur, Account Management.

Who are Sasha Madden's colleagues?

Sasha Madden's colleagues are Claire Poole, William Hocking, Jack Pierce, Kerry Andrews, Mary Innocent, Sarah Bradley, Emma Duggan.

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