Sasha Madden is a Client Assurance Lead at Amber. They possess expertise in customer retention, complaint management, microsoft office, cross selling, portfolio management and 10 more skills.
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Client Assurance LeadAmberUnited Kingdom -
Senior Client Success ManagerAmber Aug 2024 - Present -
Client Success ManagerAmber Jun 2023 - Aug 2024 -
Client Success ExecutiveAmber Apr 2023 - May 2023 -
Billing AdministratorAmber Dec 2022 - Apr 2023 -
Project Management & Onboarding AdministratorAmber Jan 2022 - Dec 2022 -
Assistant Buyer / Vendor ManagerWilliams Medical Jul 2020 - Jan 2022• Supporting the day to day management of suppliers and internal customer needs/deliverables• Manage a portfolio of category lead suppliers• Drive down cost of goods working in collaboration with suppliers• Drive increase annual income through promotional contribution or other channels• Source new products, supporting the category team• Working with Demand Planning for forecasting and order management• Setting up of new suppliers in line with regulatory requirements of… Show more • Supporting the day to day management of suppliers and internal customer needs/deliverables• Manage a portfolio of category lead suppliers• Drive down cost of goods working in collaboration with suppliers• Drive increase annual income through promotional contribution or other channels• Source new products, supporting the category team• Working with Demand Planning for forecasting and order management• Setting up of new suppliers in line with regulatory requirements of the business• Identify & address supplier related performance issues and NCR performance• Support NPD projects by sourcing new/alternative product as required• Standardise payment terms with all UK suppliers and gain credit status with overseas suppliers• Resolve all invoice price queries• Development and implementation of departmental SOP’s and Work Instructions• Resolve invoices relating to VAT/Duty for products ensuring correct commodity codes are being used and adhering to HMRC payment processes Show less -
Digital Sales AdvisorEe Jul 2018 - Jul 2020 -
Account Relationship ManagerBritish Gas 2015 - 2018 -
Bank TellerHsbc 2013 - 2015
Sasha Madden Skills
Sasha Madden Education Details
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Coleg Gwent
Frequently Asked Questions about Sasha Madden
What company does Sasha Madden work for?
Sasha Madden works for Amber
What is Sasha Madden's role at the current company?
Sasha Madden's current role is Client Assurance Lead.
What schools did Sasha Madden attend?
Sasha Madden attended Coleg Gwent.
What skills is Sasha Madden known for?
Sasha Madden has skills like Customer Retention, Complaint Management, Microsoft Office, Cross Selling, Portfolio Management, Voids, Citrix Xenapp, Employee Engagement, Customer Service, Compass, Excalibur, Account Management.
Who are Sasha Madden's colleagues?
Sasha Madden's colleagues are Claire Poole, William Hocking, Jack Pierce, Kerry Andrews, Mary Innocent, Sarah Bradley, Emma Duggan.
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Sasha Madden
Cork Metropolitan Area -
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