● Initiated, scheduled, and compiled packets for re-certification while communicating with tenants to gather required data● Assessed tenant income, household size and employment status to determine housing eligibility● Answered phones, emails and delivered high customer service to current tenants● Tracked, maintained and updated tenant information in the internal database and Yardi● Submitted work orders for maintenance team and followed up with tenants to ensure completion● Posted tenant notices and notified tenants of any outstanding bills or changes to housing● Partnered with janitorial and maintenance team for ordering of supplies, tools, and appliances for current and future units

● Served as main point of contact for the organization● Directly supported the Executive Director inclusive of: overseeing daily office operations,supply and inventory management, vendor management, liaising with the Board ofDirectors● Ensured all financial transactions were accurately entered into QuickBooks and our donormanagement system (Little Green Light-LGL); monthly reconciliation of SF Hillel creditcards, Paypal, Propay and checks received/sent● LGL database management, producing donor communications (including solicitations ofdonations and acknowledgement letters) , processing donor gifts, reviewing and processingemployee expense reports, and monthly budget reconciliation● Provided logistical support around fundraising event planning by developing collateralincluding invitations; promotional and printed materials (including, but not limited to,signage, programs, nametags); created event scripts for yearly fundraising Gala; providedday of support● Provided HR support by assisting with onboarding new employees, benefits administration,and record-keeping

● Screened all inbound applicant resumes and profiles; conducted phone screens tounderstand a candidate's background and motivations, as well as articulate role andbusiness needs; acted as point of contact throughout the hiring process● Managed prospective candidates and leads by ensuring all communications are logged,information is accurate and all necessary documents are attached● Reconnected and built relationships with cold/passive leads and prospects

● Provided administrative support to the Executive Director● Managed office supply inventory, ordering, and utility repair requests● Liaised with Board of Directors and managed BOD meeting logistics including scheduling,catering, and report distribution● Processed approximately $200K of monthly Childcare Consultation billing and codedmonthly invoices for the Finance Department● Coordinated over 100 volunteers for events such as PRIDE SF and the HCN 5K● Maintained donation focused databases such as Razoo and DonorPerfect with over 700records

● Provided high level administrative support for the CEO and other senior level executives● Maintained and managed complex calendars for executives including schedulingappointments and meetings via Outlook and WebEx● Led on coordinating all travel and logistics for BEAR employees● Processed American Express reconciliation and senior team expense report production● Provided a high level of office management inclusive of ordering all supplies, coordinatingoffice moves, continually updated Brivo/ADT security system records with profilecreation/deletion and key card creations, and managed conference room bookings andmeetings● Partnered with Marketing in event planning, budget reconciliation, conferencereservations, collateral shipments, and updated company social media sites such asFacebook and Twitter

● Prepared correspondence, invoices, presentations, staff meeting minutes and relevantmaterial● Coordinated all travel for the Program Director and Program Manager● Provided administrative support inclusive of preparing and coding invoices, managingfiling system, ordering workplace supplies● Greeted all visitors, assessed nature of visit, and directed clients to their case managers● Also acted as Enrollment Coordinator of Child Development Center which involvedassisting families with completing and submitting enrollment paperwork andunderstanding childcare subsidiary requirements