Amy C. Email & Phone Number

Singapore

Boston, Massachusetts, United States

• Directly supervise 10 student workers to ensure highest level of customer service is provided.
• Manage office administration to support staff of 15+ professionals; provide front-line reception desk customer service to school’s undergraduate and graduate students, faculty, alumni and recruiters.
• Manage a budget of $150K by reconciling monthly expenses, monitoring accounts payable/credits, tracking invoices, ordering office supplies and making payments through enterprise software system.
• Assist in running 200+ employer engagement events each academic year.

Greater Boston

• Assist individuals on sequence of Covid-19 testing steps.
• Assist with training new hires.
• Responsible for replenishing inventory at check-in stations.
• Responsible for voiding/reissuing test samples and documenting. Also, provide advice on ways to avoid having to retest in the future.

Braintree, Massachusetts, United States

• Listened actively and provided solutions to client issues.
• Obtained flight itinerary and other pertinent trip information from clients regarding upcoming or current flights and accurately enter that information into the automated application.
• Provided direct guidance and assistance to clients regarding Sentient products, services and requests.
• Took ownership of potential problems, offering creative solutions through completion.

Quincy, Massachusetts, United States

• Utilized Excel to keep track of 100+ shipments on the daily.
• Built and edited shipments within Transportation Management System.
• Identified the best transit solution based on the specific shipment requirements.

Natick, MA

• Evaluated existing marketing procedures to pinpoint areas for improvement.
• Prepared periodic assessments of field marketing goals and was responsible for initiating expansion towards event marketing.
• Drove retention and growth amongst our customers by understanding their needs and helping them execute their vision.
• Ended the quarter with a 120% increase to goal.

Greater Boston Area

• Fulfilled goal of 300+ interactions per week.
• Motivated, managed and trained a team of 5-10 brand ambassadors.
• Collected consumer data control while under strict FDA regulations.
• Arranged schedule for staff and planned workday effectively to ensure that sales goals were met.

Greater Boston Area

• Managed and executed a broad range of the Experiential Marketing portfolio including, holiday gala's and a vast variety of national events.
• Collaborated and worked with cross-functional internal and external teams to help establish objectives, achieve sales goals, escalate issues as required, build consensus, and motivate to deliver best-in-class.
• Fostered relationships with key internal and external partners to protect and enhance Verizon FiOS' reputation and ensure our company continues to be seen as a community leader.

Boston, Massachusetts, United States

• Brands represented: Salesforce, Gucci, Famous Footwear, Jack Morton, Samsung, Avon, Walgreens, Stop and Shop, Nike, etc.
• Served as the primary contact for the onboarding of new clients. Responsible for making trainings as straight-lined as possible.
• Provided insight to clients to ensure that they get the most out of the campaign with the aim of helping grow our customer base.

• Trained employees on SAP basic navigation.
• Trained purchasing and sales team members on SAP Purchasing, Requisitions and Sales specific SAP transactions in the Purchasing (PUR) and Sales & Distribution (SD) modules.

Bachelor Of Computing（Honours）, Computer Science(Major),Economics(Minor), 9.5

Activities and Societies: 排球.Provide expertise and solutions for data centre transactions and support the sales team. Presenting data.

Education record