Founder
Superiorcsat
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Sasha Ross Email & Phone Number
Founder
at
SuperiorCSAT
1 work email found
@condusiv.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Who is Sasha Ross? Overview
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Quick answer
Sasha Ross is listed as Founder at SuperiorCSAT, based in Lake Worth, Florida, United States. AeroLeads shows a work email signal at condusiv.com and a matched LinkedIn profile for Sasha Ross.
Sasha Ross previously worked as Client Success Manager III at Arete and Global Technical Support Manager at Restaurant Brands International. Sasha Ross holds Master Of Science - Ms, Management Information Systems And Services, 3.86 Gpa from Syracuse University.
Company email context
Email format at SuperiorCSAT
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{first_initial}{last}@condusiv.com
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AeroLeads found 1 current-domain work email signal for Sasha Ross. Compare company email patterns before reaching out.
Profile bio
About Sasha Ross
At Restaurant Brands International, our team’s commitment to enhancing customer experiences through strategic IT solutions has been paramount. Focusing on customer support and adherence to SLAs, we've successfully automated escalation processes and pioneered client kiosk creation, streamlining operations and elevating service standards.Leveraging my ISSMP certification, I've led onshore and offshore teams in optimizing business-critical systems, effectively reducing issue resolution times. This dedication to operational excellence and solid cross-functional relationships has cultivated a culture of continuous improvement and responsive technical support.
Listed skills include It Management, Networking, Disaster Recovery, Network Administration, and 46 others.
Current workplace
Sasha Ross's current company
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10 roles · 20 years
Sasha Ross work experience
A career timeline built from the work history available for this profile.
Client Success Manager Iii
Global Technical Support Manager
Jun 2023 - Jul 2024
Global Manager
Customer Support, SLA Adherence, KPI Reporting, Procurement, Escalation automation, Client Kiosk creation.
Jun 2023 - Jul 2024
Information Technology Support Manager
- Led and coordinated global onshore and offshore IT teams to provide technical support for enterprise IT hardware and software, optimizing business-critical systems' performance and availability.- Enhanced IT strategies to deliver outstanding customer and user experiences, fostering technology deployment efficiencies through process improvements.- Reduced.
Aug 2021 - 2023
Global Manager - It Service & Support
- Orchestrated outstanding compliance scores in multiple audits, including 99% and 100% in 2 SOX audits conducted by PricewaterhouseCoopers (PwC) and 98% and 100% in SAS70 compliance audits.- Optimized software licensing costs by 30%, yielding savings of over $100,000 in the first year of migrating legacy solutions in a SAS environment.- Facilitated.
Sep 2016 - Jul 2021
Senior Manager - Technical Services & Support
- Coordinated global Help Desk teams, establishing best practices and strategies for responsive and successful support of multilingual users across 3 continents.- Implemented SLAs, escalation procedures, and priority levels to optimize technical support management, enhancing visibility and transparency.- Led strategic processes governing triage, issue.
Oct 2014 - Aug 2016
Technical Services & Support Specialist
- Provisioned technical support services to customer accounts, performing comprehensive diagnosis and resolution of complex hardware and software issues.- Unified engineering teams to ensure system functionality and uptime in various production environments, including Fortune 500 companies.- Created training documentation, reference materials, and other.
Dec 2011 - Sep 2014
It Manager
- Oversaw the implementation of IT governance frameworks and policies, ensuring alignment with industry best practices and regulatory requirements. - Developed and executed a comprehensive IT security strategy, including regular vulnerability assessments, penetration testing, and employee security awareness training. - Led the development and.
2010 - 2011
~1 yr
It Manager
- Initiated the development and implementation of strategic IT initiatives in alignment with business objectives, resulting in an increase in overall efficiency and productivity.- Led cross-functional teams in the successful implementation of new technologies, including cloud-based solutions and data analytics tools, resulting in a reduction in operational.
2006 - 2010
~4 yrs
6 education records
Sasha Ross education
Master Of Science - Ms, Management Information Systems And Services, 3.86 Gpa
Bachelor Of Science - Bs, Information Technology Project Management
Doctorr Of Business Administration (Dba), Business Administration And Management, General
Doctor'S Degree, Business Administration And Management, General
Master Of Business Administration - Mba, Information Technology, 4.77
Doctorate Business Administration, Business Administration And Management, General
FAQ
Frequently asked questions about Sasha Ross
Quick answers generated from the profile data available on this page.
What company does Sasha Ross work for?
Sasha Ross works for SuperiorCSAT.
What is Sasha Ross's role at SuperiorCSAT?
Sasha Ross is listed as Founder at SuperiorCSAT.
What is Sasha Ross's email address?
AeroLeads has found 1 work email signal at @condusiv.com for Sasha Ross at SuperiorCSAT.
Where is Sasha Ross based?
Sasha Ross is based in Lake Worth, Florida, United States while working with SuperiorCSAT.
What companies has Sasha Ross worked for?
Sasha Ross has worked for Superiorcsat, Arete, Restaurant Brands International, Orangetheory Fitness, and Accertify, Inc. (An American Express Company).
How can I contact Sasha Ross?
You can use AeroLeads to view verified contact signals for Sasha Ross at SuperiorCSAT, including work email, phone, and LinkedIn data when available.
What schools did Sasha Ross attend?
Sasha Ross holds Master Of Science - Ms, Management Information Systems And Services, 3.86 Gpa from Syracuse University.
What skills is Sasha Ross known for?
Sasha Ross is listed with skills including It Management, Networking, Disaster Recovery, Network Administration, Active Directory, Project Management, Servers, and Strategic Planning.
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