Sasha Denisova Email & Phone Number

Responsible for managing the portfolio aligned products for the Mastercard Program and Connected Finance business line by overseeing compliance with all processes and procedures associated with the intake, approval and tracking processes including the business case model, prioritization, approval processes, and reporting requirements throughout the life cycle of a product. Ensures end-to-alignment of the portfolio of business priorities to financial targets by collaborating and relaying dependencies within and across Product Owners in the portfolios. Oversees the development and production of portfolio management reporting to leaders, business partners and teams in collaboration with product owners and managers. Serves as a POC throughout the portfolio management process to ensure decisions are in line with company strategic and financial goals on an ongoing basis, working with cross functional product teams using Agile, Product Management & DevOps best practices.

Consults on a wide spectrum of existing, core banking, and emerging technologies. Reviews high-risk technology projects for compatibility with IT standards and strategic direction. Consults with IT management and technical staff regarding use of current technologies. Recommends technology alternatives, providing clear alignment of the technology's strengths and weaknesses against the business objectives. Participates in evaluation, selection, and application of new and emerging tools and techniques. Evaluates compliance with current and future technology standards and portfolios. Analyzes market trends and experiences with new and emerging technologies. Provides input and suggestions to improve the usability of the standard and to drive it forward. Plans, publishes, maintains and coordinates environment code and data refreshes, and batch execution schedule for Mainframe environments. Optimizes and improves coordination for processes and procedures as well as refresh timelines to reduce environment downtime.

Minneapolis, Mn

MBA600: Quantitative Decision MakingMBA618: Business StatisticsMBA616: Business and Marketing Concepts

Greater Minneapolis-St. Paul Area

Leads design and implementation of disaster recovery processes and business continuity procedures for re-establishing servers, databases, and operating systems in the event of a disruption, both minor and catastrophic. Coordinates recovery plan implementation and efforts, including initial emergency response, recovery procedures, and business resumption processes. Develops, implements, maintains, and coordinates testing of policies, procedures and associated plans for disaster recovery administration and business continuity based on industry-standard best practices. Led the DR work stream for a large datacenter migration project as well as consulted on DR capabilities/build out on various smaller projects. Generates and maintains cross functional roadmaps. Provides consultation on the development, maintenance of system documentation protocols to ensure that additions and modifications are thoroughly documented upon implementation. Identifies technical and business opportunities to take advantage of cross project knowledge, best practices and reusability to expedite projects. Acts as project leader on small to medium projects as well as a liaison with specified areas and confers to define problems.

Greater Minneapolis-St. Paul Area

Support optimization for the West Region. Developed and improved technological standards in use across the various facilities in the region. Continually reduced total cost by generating and implementing more efficient, innovative, and manageable creative solutions.

Golden Valley, Mn

Supported and enhanced SAP Inventory, Interfaces and Quality Management functions, and SharePoint applications for a wide variety of North American users. Implemented and supported GMI’s future inventory strategy in support of Supply Chain Replenishment. Supported the startup processes of new CSF's, plants, co-packers, and outside warehouses. Provided support for the Corporate Development group through mergers and acquisitions. Acted as project manager for various, concurrent small size projects as well as large multi-year sustainability initiative.

Chanhassen, Mn

Managed, supported, and lead all Plant Information Systems (IS) activities. Designed, implemented, and maintained all IS infrastructure systems to ensure reliable service. Partnered with plant Engineering Team to ensure reliable plant floor control systems. Ensured physical security of critical IS infrastructure equipment and data. Evaluated and implemented IS technologies following General Mills policies, standards, and guidelines. Represented IS on Plant project teams to ensure appropriate use of technology and knowledge sharing. Managed gathering site project proposals and implementation while delegating appropriately. Conducted quarterly audits of system securities. Partnered with Regional IS Manager to plan, manage, and optimize the Plant’s IS budget, contracts, and projects. Maintained, communicated, and reviewed the site’s IS Plant Disaster Recovery Plan. Actively lead, developed, communicated, and supported IS Long Range Project and Strategic Plans for the Plant. Assisted Regional IS Manager in hiring, developing, and motivating IS staff, setting individual objectives for direct reports, conducting annual and mid-year performance appraisals, and providing direction on further education and development needs.

Chanhassen, Mn

Provided day-to-day support of plant Information Systems including: desktop, telecommunications, servers, security, and networks. Maintained PCs, thin clients, printers, networks, servers (Microsoft & Unix), telephone switches, smartphones, and software applications. Procured and implemented hardware and software infrastructure as needed. Trained end users based on technology demands. Partnered with the Electrical Controls team on multiple projects to improve technology solutions throughout the plant. Successfully completed new wireless infrastructure project in two phases (front office and main plant floor implementation). Carried out site security upgrade project from start to finish. All projects were finished on time and under budget.

Responded to critical/high incidents that required a desk side visit, set-up new hires and contractors, Smartphone setup, re-imaged equipment from open incidents, imaged new hires, upgraded assets in Remedy, software and hardware support, managed equipment moves. Proposed, developed, and implemented SLA guidelines for the entire organization. Facilitated OCS training and presented Flex technology solutions to the Marketing division.

Employee Enrollment Team Lead, Service Delivery Problem ManagementDirectly supervised a team of Employee Enrollment analysts responsible for application security administration such as password resets, ID creation/deletion, and access rights provisioning. Duties included: training, supervising, setting team goals and seeing them through to completion, providing workflow direction, and ensuring SOX compliance for ID creation/deletion and access rights provisioning. Desktop Analyst, Service Delivery Problem ManagementCreated a process for updating and submitting documentation as well as a support structure for a previously unsupported line of business located offshore. Gathered business requirements and calculated resource requirements for a new client facing support structure. Created a package for FAS (Install Shield) and Symantec pc anywhere (batch format) for the corporate environment. Duties included: writing technical solutions for knowledge database, providing technical assistance to end users, building application expertise for applications assigned, providing training as needed on expert applications, developing test plans and conducting tier 4 testing, participating in floor sweeps as needed, and assisting other areas with ad hoc requests on specific systems as requested.

Directly supervised a team of Level 2 analysts responsible for trouble shooting, resolving, and escalating issues related to the R2 software release. Reported and tracked completion against project deadlines and adhered to long range strategies. The team worked closely with the beta target teams to identify software issues as well collaborated with the production support and development teams to implement fixes during the rollout phase of the project. The team successfully interfaced between business units and IT support teams to bring the end user new technology solutions

Provided assistance on users’ technical problems and questions. Duties included interpreting, evaluating, and resolving problems reported to the help desk regarding system software and business applications; logging, resolving, and escalating calls as appropriate to specialized support teams; performing software troubleshooting; and network and application security administration such as password resets, ID creation/deletion, and access rights changes.

Resolved technology billing disputes. Duties included assessing the users' monthly statements as well as the level of service received, resolving billing disputes, running monthly outage reports, maintaining detailed notation in call reference tickets, revising administrative procedures and best practices documentation.

Acted as a liaison between Field Financial advisers and Level 2 Technology analysts. Duties included: assessing the users’ technical problems, resolving certain issues, being responsible for staff scheduling, recording bi-weekly meeting minutes, maintaining detailed notation in call reference tickets, revising administrative procedures and best practices documentation.

Mba, Finance, 3.94

Ba, English Core, Russian Area Studies