Sasha Franklin is a Adaptable | Dedicated | Collaborative Loan Operations Manager at Community of Resources, A Division of Merchants and Marine Bank. Colleagues describe them as "To Whom It May Concern, I am writing to wholeheartedly recommend Sasha Franklin for employment. Throughout my time working alongside her, I have had the privilege of witnessing her exceptional people skills, dedication, and professionalism firsthand. Sasha demonstrated a commitment to fostering an inclusive and collaborative atmosphere within a team. She can tailor her communication to the specific needs of the audience. Her leadership style promotes an environment where all team members feel comfortable sharing and discussing their ideas. Delivers clear, informative, and well-prepared presentations to leadership. One of Sasha's notable strengths is her strong understanding of reporting, allowing her to gauge performance against key performance indicators. The insight is invaluable in guiding the team towards continuous improvement and aligning their efforts with organizational goals. Sasha's ability to ask the right questions to extract information, gather data promptly, and make time-sensitive decisions accurately is honorable. Sasha's steadfast decision-making contributes to a sense of stability and direction within the organization. Sasha adheres to business ethics, embodying principles of righteousness and honor in all actions and decisions. Her principled approach to conducting business sets a high standard for ethical conduct within any organization. In summary, Sasha Franklin is an outstanding individual who would be a valuable addition to any team. She brings her unique blend of talents, expertise, and passion to everything she does, and I am confident that she will thrive in any role she takes on. Thank you for considering Sasha Franklin for employment. Sincerely, Rikki Brown rbrown5@gmail.com" and "It is my pleasure to recommend Sasha for employment. I have known Sasha for a few years during which time she worked as an Operational Quality Specialist in my department. I have been consistently impressed with Sasha's attitude and productivity during her time as an Operational Quality Specialist. Sasha is both bright and motivated. I am confident she will devote herself to a position within an organization with a high degree of diligence. She is a quick learner and can digest large volumes of information. I recommend Sasha without reservation. I am confident that she will be an asset to any organization. "
Community Of Resources, A Division Of Merchants And Marine Bank
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Loan Operations ManagerCommunity Of Resources, A Division Of Merchants And Marine Bank Jul 2024 - Present
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State Compliance Specialist | Operational Quality SpecialistPurpose Financial Oct 2022 - Mar 2024United StatesEnsured consistent product / service quality and regulatory compliance through operational quality reviews for 178 branches in 5 states. • Developed and provided coaching / training to 350+ team members on compliance policies, practices, and reporting systems.• Completed operational quality reviews to identify risk and areas of improvement regarding compliance and standard operating procedures. • Identified, investigated, and reported compliance issues, irregularities, and violations to regional / divisional directors.• Collaborated cross-functionally, ensuring alignment of regulatory compliance procedures and strategies.• Facilitated interventions to manage risks by interviewing executives, managers, and employees to improve compliance.• Provided informative and constructive feedback to field leadership regarding:- Regulatory / policy changes and new regulatory / company initiatives.- The customer experience relating to lending products, services, or the Company’s Brand Purpose, Nine Values, and 3-Year Strategy.• Improved accuracy of compliance scores by proactively identifying need to capture client feedback from multiple social media platforms rather than a single source. -
Area ManagerPurpose Financial Mar 2018 - Oct 2022Led sales and operations for 4 locations.• Recognized for proactively refining playbook, significantly enhancing accessibility of critical information during new system implementation.- Implemented at all locations throughout the state. - Selected to train Louisiana leadership team.• Evaluated branch operations within assigned region to develop data-driven strategies and resolve issues.• Conducted audits to detect, investigate, and remedy any compliance discrepancies.• Facilitated collections counseling to re-emphasize and re-establish expectations for customers identified as high-risk potential.• Managed P&L efforts to meet gross profit targets, operating expenses, and other revenue-oriented goals. -
Divisional Training ManagerPurpose Financial Mar 2014 - Mar 2018Gulfport, Mississippi, United StatesOversaw branch operations and trained newly hired team members within division.• Assessed coaching / training needs through job analyzation and managerial consultations.• Evaluated employee skill levels and implemented new techniques to boost knowledge by presenting training information via audio, visual, and hands-on learning styles. • Consistently displayed hands-on approach by actively managing loans and performing cash handling duties.• Created and implemented individualized marketing and sales strategies to expand brand awareness, establish new business partners, and onboard ~100 new accounts monthly.• Evaluated overall operational performance, identified areas of improvement, and developed interventions to enhance efficiency / productivity.• Promoted 4 times within first 12 months of hire based on outstanding performance and leadership. -
Services SpecialistUnited States Air Force Feb 2008 - Feb 2016Managed and directed Force Support programs, operations, and retail operations. Operated and supervised automated information management systems. Supervised and worked in APF and Food 2.0 food services activities; contingency quarters; Force Support readiness programs; community programming and recreation functions; fitness and sports programs; and mortuary affairs programs while in garrison and deployed environments.
Sasha Franklin Education Details
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Tourism And Travel Services Management
Frequently Asked Questions about Sasha Franklin
What company does Sasha Franklin work for?
Sasha Franklin works for Community Of Resources, A Division Of Merchants And Marine Bank
What is Sasha Franklin's role at the current company?
Sasha Franklin's current role is Adaptable | Dedicated | Collaborative Loan Operations Manager.
What schools did Sasha Franklin attend?
Sasha Franklin attended The University Of Southern Mississippi.
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