Sasha Jimenez Email & Phone Number

Denver, Co, Us

Denver, Colorado, United States

Hiring & Staffing Manager Key member in the training and managing of over 200+ part time staff✔ Main point of contact for all Volo part time staff ✔ Main point of contact for Referee assignor for any scheduling/questions/issues/concerns✔ Recruitment and training of all part time staff to ensure Volo standards for being met.✔ Establish relationships with new & existing part-time staff and field/facility partners✔ Assign and create work schedules for all internal and external part time staff✔ Manage all daily and weekly staff communication✔ Manage any and all conflicts (player/officials/Part Time staff)✔ Create staff program resource & training guides✔ Facilitate staff/referee trainings and events✔ Create and audit season schedules ✔ Manage and Audit all part time staff quality and performance✔ Manage of party time staff payroll Input, review, forecasting and Creation of annual training and payroll strategySports Coordinator ✔ Establishes relationships with new & existing players and field/facility partnerships✔ Answers telephone and email inquiries to assist existing and new members with company services✔ Communicate any league changes/updates to players and staff via email, call, text or app notification.✔ Create league schedules✔ Creates sport and venue specific layouts/map✔ Main point of contact for Referee assignor for any scheduling/questions/issues/concerns✔ Organize and director 4-9 week season leagues and single day events/tournaments with new & existing partners✔ Manage and Audit league quality and performance of sport and social leagues.✔ Evaluate staffing invoices✔ Create and send weekly staff communications✔ Facilitate staff/referee trainings and events✔ Assist in office management schedules, inventory and culture

Provides direct support in all case tasks to a designated litigation team, made of an attorney, paralegal and legal secretary. As well as the first point of contact for potential clients, answering incoming calls, emails and online chat regarding new cases, gathering details, and presenting cases to attorneys. Handles administrative tasks related to client services and case management.✔ Create, send and follow up on initial representation letters to necessary parties and request for medical billing and records✔Create, send and follow up on medical billing negotiation letters to all medical providers.✔ Filing of any and all correspondence and legal documents into the case management system.✔ Assist in drafting legal documents, letters to all parties and preparation work for any and all legal proceedings.✔ Recognized for attention to detail and consistent ability to meet/exceed performance standards✔ Notify a potential client of the attorney's decision to accept the case or not. Refer cases to other law firms when needed.✔ Discuss cases, explain attorney services and have clients sign contracts to begin representing them.✔ Gather detailed information regarding cases to begin the investigation process.✔ Provide clients with medical providers to treat their injuries properly.✔ Open case files and enter information into the FileVine case management system.✔ Create and send initial representation letters to necessary parties and request for medical billing and records.

Key member of the guest services team for the world's largest wax center brand. Managed all front desk operations including scheduling appointments, checking in/out clients, processing payments, and upselling wax packages and products. Developed client relationships while creating a positive experience.✔Answered all telephone inquiries and emails assisting members and potential new customers with company services.✔Served as liaison with other areas of the organization to provide a seamless service experience.✔Consistently utilized exceptional customer service skills to ensure total quality satisfaction. ✔Recognized for quality work, attention to detail and follow-up. Highly regarded among management and co-workers.

Supervised the daily activities and operations of the weight and cardio fitness rooms for the college sports and recreation center. Consistently ensured the highest safety and service standards were upheld.✔Spearheaded the transition to staff email correspondence by organizing a shared email chain to enable proper shift coverage.✔Assisted with external recruiting as well as in-house game management for sporting events.✔Delivered on commitments and shared best practices with teammates to enhance performance.✔Key contributor and liaison between management, staff and students, providing high levels of service. ✔Role-modeled team-based management and set the standard in professionalism, appearance and attitude amongst colleagues.

🎓Bachelor Of Arts Degree In Business Management, Business Management, International Business, And Spanish Studies

Activities and Societies: Activities: NCCA Division 3 Women’s Soccer & Lacrosse Teams and College Student Athletic Advisory Committee.

Business And Spanish

Study Abroad Program - Summer of 2018