Sasha Lim Email & Phone Number

United States

- Manage and Edit Employee QuickBooks Timesheets and Notes, left ready for Invoicing and Payroll.- Assist HR Director; Manage and Calendar Employee Sick Days, PTO, Birthdays and Anniversaries.- Create Labor Reports from QuickBooks; Parse and format spreadsheets for Invoicing & Accounting.- Hybrid Remote Schedule; Site Visits; Inventory and Equipment Procurement and Delivery.- Implement Monday.com Task Management; Communication forum and Information Archive.

Miami, Florida, United States

- Attend and Exhibit in Trade Shows in Las Vegas; Successfully Obtain Leads for New Vendors.- Data Analysis Required High degree of Analytical effort, Initiative, Judgment, and Decision-making.- Maintained thorough knowledge of Company products, Procedures, Vendor Network and Systems.- Customer Service for Inquiries: Tracking, Issue Refunds, Cancel/Return Approval; Report Fraud.

Miami, Florida, United States

- Office and Warehouse Management: Oversee Intake, Fulfillment, Installation and Billing.- Handle Customer inquiry, Billing issues; Void and Re-emit Invoices; Coding for Departments.- Schedule, Coordinate Equipment Rental for all Installations; Proof of Delivery Paperwork Filing.- Timely Billing: Invoice for all Work/Orders by End of Every Month; Collaborate with Sales for all Orders.- Charge Credit card Authorizations. Create reports for end of day and end of month, close out.

Miami, Florida, United States

- Member Services: Phone Inquiry, Customer issues, Transfers, Return for collection and Update billing.- Perform Daily Production: Register Open and Close, Review Cameras, Report Down Equipment.- Inventory: Place Purchase Orders, as needed, to Maintain Stock for Inventory and Point of Sale Location.- Employee Development: Engage and Provide Training to New Hires and Team Members.- Oversee Maintenance of the Facility: Delegate Clean Zones; Inspect Zones to Pass Club Inspections.- Sales Training Seminars: Sales techniques, Role Playing, Prospecting and Overcoming Objections.- Business to Business Marketing: Successfully Coordinate Vendors for Special Events and End of Month.- Hand Selected to Pioneer the Sales Business Model: Operations and Sales Became Two Departments.- Increased Member Sales, Personal Training EFT, Customer Experience and Member Retention.- Hit Member and Personal Training Sales Goals 10 of 12 Months in 2017.- Regional Supervisor Recognized: Requested to Train New Hires on Closing and Effective Upselling.- Significantly Increased Member Base and Personal Training Contracts for Three Locations.- First Sale of Corporate Package Located in South Florida Region.