- Contributed in generating over $1 million in net revenue within the first year of business operations- Provide strategic input and feedback on wine selections to distributors, ensuring alignment with business objectives and customer preferences- Ensure customer satisfaction while looking for ways to reduce costs and maximize profits for the bar- Direct front of house team in daily operations, acting as a managerial resource for both guests and staff members at all times-… Show more - Contributed in generating over $1 million in net revenue within the first year of business operations- Provide strategic input and feedback on wine selections to distributors, ensuring alignment with business objectives and customer preferences- Ensure customer satisfaction while looking for ways to reduce costs and maximize profits for the bar- Direct front of house team in daily operations, acting as a managerial resource for both guests and staff members at all times- Utilize extensive knowledge of 80+ wines to engage guests, offer tastings, provide recommendations, and efficiently prepare drinks- Demonstrate ability to accurately manage multiple priorities in a continuously changing and fast-paced restaurant environment Show less

- Performed all duties of Account Executive for 15 mid-market to enterprise clients- Conducted interviews with prospective candidates and provided comprehensive training to existing employees to uphold company values and reinforce department-level knowledge standards - Spearheaded cross-departmental communication initiatives to streamline operations and enhance overall efficiency across the organization

- Developed and maintained strong, productive relationships through monthly and bi-weekly calls with home service industry clients ranging from $750,000 - $5.6 million in annual revenue- Directed and managed comprehensive digital marketing strategy from conception to completion in collaboration with internal teams: SEO, SEM, Development, Product, Design- Engaged in conflict resolution with clients, utilizing appropriate escalation procedures to management when necessary- Prioritized… Show more - Developed and maintained strong, productive relationships through monthly and bi-weekly calls with home service industry clients ranging from $750,000 - $5.6 million in annual revenue- Directed and managed comprehensive digital marketing strategy from conception to completion in collaboration with internal teams: SEO, SEM, Development, Product, Design- Engaged in conflict resolution with clients, utilizing appropriate escalation procedures to management when necessary- Prioritized and managed 14-18 mid-market client accounts at once in a fast-paced and ever-changing agency environment Show less

-Collaborate among CLUB's Promotions, Acquisition, Retail, and Activation teams-Boost sales and loyalty from current cardholders, new member growth, and card activity-Drove nearly $22M in sales via one-day direct discount offers in 8 months during COVID-19 season-Act as CLUB's lead for day-to-day creative routing process with Capital One Financial legal teams-Calculate sales and expense forecasts for future promotions using previous year comparative data-Analyze and compare… Show more -Collaborate among CLUB's Promotions, Acquisition, Retail, and Activation teams-Boost sales and loyalty from current cardholders, new member growth, and card activity-Drove nearly $22M in sales via one-day direct discount offers in 8 months during COVID-19 season-Act as CLUB's lead for day-to-day creative routing process with Capital One Financial legal teams-Calculate sales and expense forecasts for future promotions using previous year comparative data-Analyze and compare sales and expenses with the promotional budget to determine differences -Manage and update CLUB's digital, email, social, and promotions calendars daily -Lead weekly All-Hands Project Status meetings to establish team cohesiveness and understanding of upcoming projects and analyses-Align with internal Analytics, Retail, Loyalty Operations, Email, and Creative teams to ensure promotions are set-up and functioning for the live date Show less

- Create email marketing and e-commerce campaigns on MailChimp sent to clients with new products, promotions, and announcements- Navigate Adobe Illustrator, Photoshop and CorelDraw to design graphics for social media and websites- Photograph coworkers operating screen printing and embroidery machines for social media, behind-the-scenes photos of screen print and embroidery processes, take new employee headshots to update Shirts101 website whenever necessary- Create quarterly company… Show more - Create email marketing and e-commerce campaigns on MailChimp sent to clients with new products, promotions, and announcements- Navigate Adobe Illustrator, Photoshop and CorelDraw to design graphics for social media and websites- Photograph coworkers operating screen printing and embroidery machines for social media, behind-the-scenes photos of screen print and embroidery processes, take new employee headshots to update Shirts101 website whenever necessary- Create quarterly company newsletters using Adobe InDesign with content about current happenings in company, new employees, and manager announcements- Plan and manage daily and weekly social media posts for Shirts101 and SCCAGear on Instagram, Twitter, Facebook, LinkedIn - Track weekly social media (Facebook, Instagram, Twitter) insights for engagement, impact, reach, and audience- Update & personalize shirts101.com website using Wordpress features, plugins, and code for content such as new designs, new team members, upcoming events, new products, etc.- Travel to company marketing & promotional events to participate & document company’s products and outreach- Collaborate with art department, salespeople, and Shirts101 owner to discuss marketing and promotion tactics and strategies for company events, product sales/deals, and company or vendor announcements Show less

- Correct design templates for business cards using Adobe InDesign & Photoshop- Engage with other departments to ensure orders are processed smoothly- Operate prepress machines and industrial printers for clients’ projects

- Plan, manage, and oversee all aspects of Parent’s Weekend events, Sibling Day events, Fall, Winter, and Spring formals for 167 chapter members; dinner exchanges, events, and relationship-building activities with other chapters- Coordinate with venues, caterers, transportation companies, and touring companies to ensure events and activities are set for correct dates and times- Attend weekly meetings with our Leadership Committee to find support from, update, and gather ideas with the… Show more - Plan, manage, and oversee all aspects of Parent’s Weekend events, Sibling Day events, Fall, Winter, and Spring formals for 167 chapter members; dinner exchanges, events, and relationship-building activities with other chapters- Coordinate with venues, caterers, transportation companies, and touring companies to ensure events and activities are set for correct dates and times- Attend weekly meetings with our Leadership Committee to find support from, update, and gather ideas with the chapter for my upcoming events Show less

- Navigated and utilized a variety of iMac programs such as: Asana, Later by Instagram, Adobe Lightroom & Photoshop, Blogstamp, Wordpress- Recalled marketing techniques to advertise company outings and specialties via Instagram, Facebook, and Wordpress- Assisted head photographer with lighting, model positioning, and portrait editing

- Explained bean varieties, roasts, and popular drinks to guide customers to selections, upselling where possible- Utilized knowledge of coffee drink combinations to prepare highly-specific coffee drinks for each customer

- Raised awareness of the company around the UNL campus through Instagram, Facebook, Snapchat, and Twitter- Competed with other reps from the Midwest Region in weekly challenges- Designed a website with a suggestion for a new partner cause for Serengetee’s charity

- Communicated information about housing and the University and acted as a resource to residents in regard to campus information- Managed cash funds, supervised resident mailroom logistics, communicated professionally with parents, students, and staff

- Developed employee training workshops to educate employees on computer system software updates- Oversaw distribution of employee documentation within the Accounts Payable processing department- Utilized Excel to digitalize department meeting attendance reports