*Researched and implemented CRM solutions to optimize alignment between business operations and market demands, integrating insights from strategic discussions.*Leveraged AI tools to refine business strategies, focusing on optimizing go-to-market plans and demonstrating a commitment to leveraging cutting-edge technology for business excellence.*Designed and refined communications, created email templates, and crafted persuasive pitches to secure stakeholder buy-in.

Established and led the successful launch of a new department/company division, driving the growth of the company portfolio.Created and implemented end-to-end acquisition processes, including strategy, training, documentation, and outreach.Directed the entire sales lifecycle, from prospecting to finalization.Demonstrated success in capturing competitive deals by identifying and aligning client challenges with company goals.Collaborated with cross-functional teams and clients to facilitate seamless integration of new properties, demonstrating excellent relationship management skills.

Achieved a total annual recurring revenue (ARR) of $2.5 million in 2022, following an ARR of $2.6 million in 2021, showcasing consistent sales growth while proficiently managing complex processes and customer relationships.Achieved 313 sales in 2021 & 2022 while maintaining a 37% conversion rate. Managed complete sales cycle, leasing process, and customer onboarding.Demonstrated success in capturing competitive deals by identifying and aligning client challenges with company goals.

Managed a lean team of 5 full-time employees and contractors and grew the company from 1 to 34 properties in two years, with 120% growth YoY. Onboarded company employees through interviews and specific role training for all levels of employeesGenerated P&L, performed trend analysis, and created KPIs.Reduced time between property acquisition to rent from 7-14 days to 1-3 days by deploying tailored design and apartment setup protocols.Implemented apartment identification and decor policies, resulting in 39% cost reductions.

Directed a cross-functional team of 15 sales and customer service experts across the United States, Ukraine, and India. Managed a full spectrum of human resource functions: payroll administration, commission disbursement, recruitment strategy, employee onboarding, performance evaluation, and skill enhancement training.Developed and executed comprehensive training programs on sales call techniques, lead generation strategies, and cloud server solutions to foster a collaborative and high-performing team environment.Conducted weekly coaching sessions and one-on-one meetings with supervisors to enhance team productivity and ensure alignment with company goals and objectives.Set and monitored sales quotas, overseeing quarterly and annual performance metrics to drive continuous improvement and growth.

Oversaw a team of 6 Business Development Representatives, ensuring call quality, delivering coaching as required, and participating in the recruitment process.Created and introduced a comprehensive Business Development Training Manual to enhance team skills and performance.Handled SPL screening tasks, including managing escalations, overseeing order management, and updating content as necessary.

Conducted detailed sales consultations to evaluate customer readiness for cloud solutions, leveraging expertise to recommend the most suitable options.Utilized in-depth Infrastructure as a Service knowledge to recommend customized solutions that optimized customer operations and achieved business goals.Managed a robust sales pipeline from lead generation to closed-won, using CRM tools to track interactions, manage follow-ups, and report on sales metrics.Collaborated with technical and support teams to ensure that the IAAS solutions were implemented to specification and met all customer requirements.

Sourced and qualified leads for Account Executives to ensure a robust sales pipeline.Serve as a liaison between clients and Account Executives, ensuring client needs are accurately translated into actionable strategies.Utilized CRM software to manage and nurture leads through the sales pipeline.Partner with various teams across the organization to co-create and implement innovative business approaches, boosting overall performance.