Sasha Santillan Email & Phone Number

Kansas City, Mo, Us

Kansas City, Missouri, United States

Shawnee, Kansas

I managed the fulfillment and e-commerce department that shipped over 6,000 products for more than 150 regional and national brands/stores. To do so, I developed efficiency processes for the department and warehouse. I supervised the product photography and helped develop a social media presence and strategy. I would also create stores on Shopify for multiple web-stores, both internally and externally. Monthly, after the shipping cycle was completed, I would bill each customer/company based on the billing formula I established.• Reorganized the fulfillment warehouse- Connected an inventory software to aid stock issues (for non-Shopify stores)- Developed/maintained SKU system- Constructed proper labeling system• Supervised fulfillment department- Created department processes & manuals- Streamlined billing & payouts• Helped to scale growing business structure- Created department profitability models- Ensured proper mark ups on services• Brand asset creation- Conceptualized e-commerce stores: had designers create graphics, instructed photography & curated layouts• Shipping - Rate Shopping- Worked with USPS, UPS & Globegistics to form better rates for the company and the customer both domestically and internationally

Kansas City, Missouri Area

I maintained product inventory by managing all accounts for department stores, specialty stores, retail locations and e-commerce. I was responsible for translating the customer experience and revenue objectives into effective retail strategies that differentiate the Charlie Hustle brand and drive consumer interest. In doing so, I managed our vendor relationships to ensure our products were up to brand standard. I helped scale the wholesale department by seeking, reviewing and managing B2B customers. • Identify, open and manage wholesale accounts- Managed B2B website - NuOrder- Developed sales pitches & travelled to execute them- Constructed wholesale manual• Support creative team on photo-shoot & market preparation• Manage/assist in distributing press packets & brand assets- Create B2B sales catalogs for seasonal & annual releases • Opened Brick & Mortar (Plaza Location)- Established POS system- Helped hire staff, including GM- Set up back stock warehouse• Initiated UPC program- Managed SKU catalog

Kansas City, Missouri Area

Form and maintain profifitable vendor relationships. Develop and forecast quarterly/annual budgets based on generated sales reports. Responsible for buying, processing, merchandising and monitoring product in all departments. Oversee the Bunker’s visual identity to ensure sales and customer service goals are met.• Develop/update social media• Coordinate/supervise in store events• Attend trade shows• Hired, trained and supervised employees

Kansas City, Missouri Area

Manage website of over 5,000 products consisting of SEO rich descriptions, individualized UPC’s and hyperlinks attached to Bunker blog and video posts. Created and developed an entire marketing network that started at the BunkerOnline and stretched to multiple social platforms.• Videographer• Product Photographer

Kansas City, Missouri Area

• Overall store organization• Maintain all POPs and the placement of POPs• Run weekly reports to optimize store sales through appropriate visual merchandisingMaintain mannequins weekly• Plan and execute floor sets• Maintain store appearance and product presentation to company standards

Bachelor Of Arts (B.A.), Studio Art

Bachelor'S Degree, Art History