Leads SkillsWave, an upskilling solution set including a platform and service suite to support corporations in making their talent their competitive advantage. Leads functions across the company, including GTM (sales, marketing, etc.), Ed Partners, Sales, Client Success, and Product.

Key ResponsibilitiesLeads strategy and execution for growth in corporate markets, including upskilling, skill consulting, education-as-a-benefit, the platform suite for an LXP, learning authoring tools, analytics tools, design and development consulting, product development, and associated P&L. Responsible for significant revenue growth and ROI of a new area of emphasis in the corporate market.Major AccomplishmentsEstablished revenue-generating partnerships with Walmart Canada’s LiveBetterU program, Upskill Canada, and major universities including University of Arkansas System, National University, University of Maryland Global Campus, Purdue University, Ball State University, and others at D2L with the Wave platform. Led go-to-market of a new corporate upskilling solution set in under 3 months. Created strategy and leads implementation of same, including building out the team, process, infrastructure and collaboration mechanisms to drive change.

Key ResponsibilitiesLed teams providing student support services including transcript services, coaching for the enrolled student lifecycle, retention services, instructional design, regulations and accreditation, multimedia, learning analytics, and special projects.Major Accomplishments• Led a combined team of 260 across student and partner services.• Led operations for student journey from acceptance through graduation.• Responsible for over 80% of continuing revenue for the $200M business; increased revenue from continuing students; outperformed revenue goals.• Served as a key executive leader for client-facing higher education partners, meeting on campus with campus presidents and provosts.• Put into place significant operational improvements, including KPIs that increased team performance, increasing enrollments and retention resulting in thousands of additional students.• Examined current state and led recommendations for marketing and recruitment teams on best practices regarding speed-to-lead, emails, texts, websites, and direct-to-apps.• Insourced subcontracted design services to increase quality and efficiencies.• Invested in growing pilot program in learning analytics to expand to partners from a product and services perspective.• Supported new product lines such as the branded marketplace in partnership with the innovation and product management teams.• Supported merger and acquisition efforts as Pearson placed the Online Learning Services division up for a potential sale; working with external consultants to put together marketing presentations and future business opportunities for interested parties.

Consulted and then started in a new position bringing together multiple design and technology teams during a merger.Key ResponsibilitiesLed the Learning Experience Design team in addition to faculty support for online learning, the academic technology environment and the design and development of new courses and programs. Major Accomplishments• Led team responsible for creating and maintaining courses, developing new programs, and initiating for-credit credentials.• Responsible for the institutional challenge to create 60 new programs in 3 years, with 10 new programs to launch by July 2022. Coordinated academic operational components of new program development, including WASC accreditation and Dept of Ed approvals.• Initiated new design and development process in an agile methodology.• Put into place the use of a consistent suite of tools in order to move to a portfolio management approach, including Basecamp, Google Workspaces, Clockify, Ganttify, and Airtable.• Transformed the structure of the learning experience design teams, upskilling team members to ensure that the skills needed to take the institution to the next level are in place.• Initiated first Vertical efforts bringing together faculty from both institutions together in subject-matter disciplines.• Led the creation of new course template that meets consumer technology expectations, within the technical infrastructure of the university, creating a more consistent, coherent learning experience. • Led team to create a new strategy around the use of Learning Resources across the institution, which is now moving into implementation.• Led the Academic Technology team and the faculty support teams.

-Leads online programs and continuing education division with the goal of creating high-quality, Tier 1 learning experiences for learners that are digitally enhanced across a diversity of models-Targets growth while focusing on quality; goal of creating flexible pathways for a variety of learners to serve the mission of LSU as a land grant, sea grant, and space grant, research-based institution

-Led the continued development of the next-generation student learning environment including current and emerging technologies such as digital tools, the LMS, multimedia, student online engagement tools and ePortfolios-Led SNHU/Accel, CBE and alternative learning models and related initiatives including PLA, digital badging and micro-credentials-Led the investigation, selection, implementation and execution of a new LMS (from Blackboard to Brightspace/D2L) over an 18 month period, with four and a half months from project initiation to go-live with 17,000 graduate students online, adding another nearly 80,000 undergraduate students two months later.-Led the Course Production team, responsible for building and deploying new courses-Led the Academic Technology team, responsible for testing and supporting integrations, conducting upgrades and QA, working closely with ITS-Managed multi-million dollar departmental budget

• Leads a team of five educational technology professionals with the dual purpose of eLearning operational support and driving cutting-edge, innovative projects.• Provides strategic direction for college-wide eLearning projects including initiating and leading a college-wide project to evaluate and transition to a new Learning Management System (LMS), collaborates as a member of a team of executives and administrators responsible for an academic technology integration strategic plan (1Student1Record), and initiates and leads cutting-edge projects including MOOCs, gamification and game-based initiatives, and social media technology usage for teaching and learning.• Institutional driver of innovative eLearning projects; co-wrote and led project for Tri-C’s MOOC funded by the Gates Foundation; led the college-wide team for a multimedia streaming platform; expanded college-wide edugaming initiatives; member of Emerging Teaching and Learning Innovations Committee, a partnership between the AAUP and college administration.• QM Coordinator for Tri-C, implementing institutional QM plan, managing course review process. • Directs eLearning technical operations and projects, including the administration and front-end support for Blackboard Learn, Adobe Connect, Camtasia Relay, SoftChalk, Sharestream and others, including directing and supervising all upgrades, associated college-wide communications, and Tier III and IV support for faculty and students. • Manages direct reports, including Learning Systems Administrator, Senior Analyst/Programmer, Manager of Next Generation Learning, eLearning Technology Specialist, and Coordinator in addition to supporting the progress and development of all team members in the department.• Manages budgets for eLearning technologies, including tools specific to the department, as well as college-wide costs, including interfacing with vendors on competitive pricing structures.

• Advocated, proposed, implemented and managed innovative programs utilizing new learning models for systemic impact for student success.• Led project teams relating to new and emerging innovative uses of technology for student success, including Tri-C’s first MOOC (Massively Open Online Course) through a Gates Foundation grant and the Academic Game Plan initiative, which leverages game mechanics to incentivize students to create and follow an academic plan.• Initiated new projects for college-wide adoption to improve student outcomes, including the Gaming Incubation Group for Tri-C to support edugaming projects.• Planned and implemented college-wide celebration of National Distance Learning Week, with professional development for faculty and staff, in order to continually improve the understanding of new distance learning modalities and the new learning models they support.• Supported the Title III grant to improve student and faculty outcomes in distance learning modalities, including co-chairing the Sample Course Committee (for Developmental Education,) and as a member of the Teaching for Online Learning Committee and the Quality and Course Design Committee.• Conceived and managed the eLi Virtual Worksite – an internal interactive worksite design to foster effective department-wide collaboration.• Devised and managed the eLearning and Innovation (eLi) social media outreach and preparation for social learning, including the eLi blog, (elearningandinnovation.com).

• Designed courses to train college faculty in quality instructional design in online environments in a tiered training environment, in conjunction with a Title III grant. Designed coordinating face-to-face workshops. Created Train-the-Trainer materials, Facilitator Guides, and Learner Guides.• Project managed and designed a Math Sample course for a developmental mathematics hybrid course, which uses an Open eTextbook. The faculty involved received the Ohio Board of Regents 2011 Faculty Innovator Award for the course.• Designed and developed Dean’s Training to educate College Deans as to what quality looks like in online learning environments, based on Quality Matters principles.• Designed a new course template with streamlined course navigation, pre-populated with student resources, which won Innovation of the Year 2010 from the League for Innovation. Presented this award-winning template at the Quality Matters 2012 national conference.• Created the Instructional Design Toolkit, a Sloane-C Best Practice, with Creative Commons licensing to provide easily accessible tools for faculty on instructional design.• Participated in multiple Title III committees, including Teaching for Online Learning, Master (Sample) Course (co-chair), eLearning Orientation, and Quality and Course Design.• Supported the college-wide transition of all online courses from Blackboard 8 to Blackboard 9.1 from an instructional design perspective.• Performed internal reviews for multiple courses for preparation for Quality Matters review. • Drove awareness and adoption of Open Educational Resources (OER) by conducting trainings for faculty and staff on OER, Creative Commons licensing, Open Textbooks, and more.• Created Best Practice guidelines for a variety of Blackboard tools and functionality.• Served as a statewide trainer for the face-to-face Applying the Quality Matters (APPQMR) Rubric Training; certified face-to-face and online APPQMR trainer.

• Creating a systemic instructional design and development quality process; scope of continuing work described below.• Reviews standard industry metrics for quality assurance in online learning environments.• Creates a framework for quality assurance in multiple domains associated with online and blended/hybrid course design and delivery, as well as program support services, faculty development, and integrated student engagement; provides recommendations for categorical training needs for faculty professional development.• Creates an assessment of instructional practice based on the framework grounded in research-based best practices; recommends strategies for implementing reflective-based practices.• Conducts in-person speaking engagement on quality assurance in online courses and programs.

• Created internal design and development processes to make Parker independently capable of converting content and migrating it into Moodle 2.2, including design organization templates, alignment for objectives, instructional materials and assessments.• Advised on systemic conversion from previous online courses into a full (ongoing) system-wide implementation of Moodle 2.2 CMS.• Advised on file management for processes for internal file updating, access, and centralized distribution.• Crafted customized course template for consistency, ease-of-use for learners, and unified learner messaging for participants.• Created style guides and templates for documentation for PPTs, documents, quizzes, and development in Articulate’s Storyline for HTML5 mobile delivery.• Advised on development tools and build-out of eLearning with future expansion in mind for modalities including mobile learning and world-wide implementation with Subject Matter Experts from multiple countries.

• Assisted in the redesign and redevelopment of the Applying the Quality Matters Rubric (APPQMR) – QM’s flagship training course• Created Moodle courses (Moodle 1.9) focusing on quality instructional design principles for professional development of higher education faculty, including:o Creating a Foundation with Learning Objectives (Standard 2)o Connecting Learning Objectives and Assessments (Standard 3)o Link Instructional Materials and Learner Engagement (Standards 4 & 5)• Created a Facilitator Resource Site and accompanying materials including How-To documentation for:o Setting Up Your QM Course in Moodleo How To Use a Glossary in Moodleo How To Post an Attachment to a Wiki in Moodleo How To Post an Attachment to a Discussion Forum in Moodle• Implemented a wide range of technologies for the creation of learning objects, including: Adobe Presenter, Softchalk Lessonbuilder, Jing, Screencast (via embedding), Slideshare, and Prezi.

• Designed and developed an online faculty training workshop for K-12 inservice teachers in Moodle focusing on crafting quality courses through instructional design for K-12 students.• Showcased a variety of eLearning authoring tools, including avatars, Prezis, embedded Slideshare presentations, wikis, and other multimedia tools.• Facilitated two sessions of the professional development workshop.• Coordinated granting of graduate credit for licensure renewal through Ashland University.

Managed an online professional development program including PBS TeacherLine courses in the Desire2Learn platform, developed new courses in Moodle, and worked with a team of 20 facilitators who taught classes.

Created standards-based educational study guides for teachers and students. Initiated educational outreach for mainstage productions. Scheduled and marketed student matinees. Researched and wrote grants. Fostered relationships with individual donors.

Taught daily classes for grades K-8.Organized after school dance and drama club.Served as mentor for fellow teachers through their first year teaching experiences and the Praxis process. Applied for, received and implemented an MBNA Classroom grant for an arts library.