🌟 Passionate Professional with 12 years of dedicated experience in account management, customer service, and social media specialization. Committed to continuously enhancing skills in communication, digital marketing, and ensuring customer satisfaction.🚀 I specialize in crafting compelling content both on and off social media platforms to elevate brand presence and drive business growth. As a creative director, I not only create content but also strategize to increase brand following and provide insights into social media analytics.💼 Proficient in managing accounts across various media channels including TikTok, Instagram, Facebook, and Twitter. I excel in rebranding initiatives and producing engaging promotional videos to showcase organizational services.📈 Proud of my track record in propelling small businesses to success. For instance, I contributed to a business's growth from 5000+ to over 12.3k followers within five months, and achieved over 900k views on a single video within a week, surpassing their previous year's views. Embracing the transformative power of digital advertising, I'm committed to driving positive changes that empower businesses to thrive.
Mixy Chix
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Freelance Digital CuratorMixy Chix Jul 2022 - PresentAtlanta, Georgia, United States
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General ManagerD & S Caribbean Kitchen Jun 2021 - PresentBethlehem, Pennsylvania, United StatesI established and oversee Yelp, Facebook, Google, and Instagram accounts for D&S Caribbean Kitchen, assuming full responsibility for their management. I develop strategies, identify new promotional opportunities, and serve as the primary point of contact for each account.Responsibilities include:- Curating menu offerings and pricing for food and beverage items.- Handling employee payroll.- Marketing and promoting menu items and catering services for the restaurant.- Coordinating bookings for catering and pop-up events.- Setting up and providing training on POS systems.- Managing social media accounts to boost engagement and enhance daily customer visits.
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Vip CoordinatorTraffik Kitchen & Cocktails Jul 2020 - Jun 2022Atlanta, Georgia, United States- Liaised with VIP guest management to arrange, book, and negotiate pricing for events.- Orchestrated table layouts for private events, ensuring optimal design and functionality.- Fostered connections with potential clients, nurturing relationships to cultivate future business prospects.- Delivered consistently professional and personalized experiences to every client.- Produced promotional media flyers for each event.- Oversaw and managed their TikTok account, achieving viral status with 2.4 million views in just five days, resulting in a significant increase in followers, clients and customers.
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Event CoordinatorWaldorf Astoria Atlanta Buckhead Oct 2019 - May 2021Atlanta, Georgia, United States- Extend professional greetings to customers upon arrival.- Prioritize guest satisfaction through the delivery of exceptional customer service.- Keep guests and residents informed about current and upcoming hotel events, providing pertinent details as needed.- Manage event space bookings efficiently.- Develop social media advertisements for special events.- Arrange seating and guest lists, accommodating specific guest preferences outlined in reservations.
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Member Experience AssociateFirst Commonwealth Federal Credit Union Oct 2018 - Aug 2019- Provided personalized guidance to credit union members, assisting them with a comprehensive range of products and services during teller transactions.- Cultivated expertise in consumer and indirect lending practices, ensuring adherence to established policies and procedures.- Conducted thorough investigation and analysis to determine potential member eligibility.- Maintained up-to-date member information by diligently updating databases on a daily basis.- Cultivated and strengthened member relationships to foster long-term loyalty.- Actively promoted and sold company products and services to customers.- Consistently achieved quarterly sales targets.- Implemented strategies to advertise company products effectively. -
Event CoordinatorMonterre Vineyards Apr 2017 - Apr 2018Orefield, Pennsylvania, United States- Orchestrated and managed events tailored to clients' preferences, including coordination of food and beverage arrangements.- Executed the creation and upkeep of floral arrangements according to client specifications.- Sourced, acquired, and arranged decorative elements, equipment, and supplies as necessary.- Contributed to marketing research efforts as needed.- Provided training and guidance to new team members.
Sasheen Y. Education Details
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Business/Corporate Communications
Frequently Asked Questions about Sasheen Y.
What company does Sasheen Y. work for?
Sasheen Y. works for Mixy Chix
What is Sasheen Y.'s role at the current company?
Sasheen Y.'s current role is Digital Creator & Social Media Specialist.
What schools did Sasheen Y. attend?
Sasheen Y. attended Kutztown University Of Pennsylvania.
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