Sashen Govender Email & Phone Number

Johannesburg, Gp, Za

South Africa

• Lead a team in implementing a BI strategy and translating tactical strategy into actionable goals.• Manage team performance to achieve business objectives continually.• Implement the BI strategy, translate tactical business strategies into actionable goals, align processes and systems to Group platform strategy and ensure team execution of strategy and plans.• Provide oversight and guide teams on BI business requirements documentation and provide business summaries to enable more effective strategic, tactical and operational insights and decision-making.• Analyse and develop BI models and create value-added insights for business and informed operational decisions.• Guide and mentor assigned teams.• Manage team project outputs aligned with project timelines and budgets.• Subject matter expert in providing thought leadership and knowledge sharing in the area of expertise.• Direct the development and continuous value-add improvement to operational processes.• Control expenditure and identify process improvements to contain and reduce costs.• Contribute to the planning and of the budget and budget application within agreed parameters.• Deliver customer experience excellence in own service delivery aligned to organisational values and service standards.• Build working relationships across teams and functional lines to enhance work delivery, collaboration, and innovation.• Develop solutions to meet customer requirements.• Deliver internal and external customer service excellence through quality service standards adherence.

Gauteng, South Africa

• Developed and maintained the knowledge and information management and Business Intelligence (BI) architecture. • Extracted data from various sources and converting information into meaningful information can enhance business decisions’ effectiveness. • Developed high-quality analytical reports to respond to key business issues and current business requirements. • Oversaw the ongoing production of MIS outputs and reports to ensure consistent information supply in the required format/frequency. • Built and managed internal client relationships.• Steered new projects and designed and developed Business Intelligence (BI) solutions aligned with business requirements. • Identified areas for optimisation to enhance the organisation’s service offering.

Johannesburg Area, South Africa

• Product performance reporting.• People Management • Monitor internal processes for efficiency.• Obtaining, reviewing, documenting and recommending market requirements for home-loans.• Manage existing clients and grow portfolios through making contact and generating leads.• Manage the growth of active customer Account Base to increase client base.• Maintenance of expert knowledge on specific products, pricing, application procedures and processes.• Resource Management• Continual Improvement / Enhancement.• Risk Management.• Escalating and solving system related issues.• Solving of Customer related complaints and queries.• System testing (Pyramid and Hogan)• Work on Pyramid, Hogan, LMS, EMS and NAS on a daily basis

Pretoria Area, South Africa

• Auditioning performers such as comedians, bands, singers, and DJ’s. • Training other key personnel including bartenders, waiters.• Ensure that alcohol laws are adhered too.• Total nightly receipts and either put cash in a safe or make a night deposits.• Ensure that alcoholic beverages are ordered and fully stocked.

Pretoria Area, South Africa

• Book-keeping • Banking• Keeping accurate records of all stock• Reporting of daily/ weekly sales to management team• Stock ordering and dispatching• Reconciling all invoices to deliveries• General administration tasks pertaining to this position• Signing up new business on a daily basis. • Escalate any system related issues.• Monitor Overtime

Bachelor’S Degree, Business Management, Nqf 7

* Applied Finance for Bankers * Banking Markets and Strategy * Business Management * Economics * Financial Accounting * Human Resource.

Banking, Corporate, Finance, And Securities Law, Nqf 5

* Financial Services – Sector Dynamics & Strategy * Governance, Risk & Compliance * Personal & Business Finance * Financial Products –.

Architectural Drafting And Architectural Cad/Cadd, Diploma N5 & N6 Turnkey Project

* Architectural Drafting; Civil Drafting; * Piping Drafting; Mechanical Drafting; * Structural Drafting; Electrical Drafting; * Project.

High School, Matric

* English; * Afrikaans; * Mathematics; * Life Orientation; * Civil - technology; * Engineering & Graphic Designs; * Tourism