Director And Chief Operations Officer
Dbs Solutions (M) Sdn Bhd
AeroLeads people directory · profile
Sashi Kumar Narayanan Email & Phone Number
Director and Chief Operations Officer
at
DBS Solutions (M) Sdn Bhd
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
DBS Solutions (M) Sdn Bhd
Role
Director and Chief Operations Officer
Location
Wp. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Who is Sashi Kumar Narayanan? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Sashi Kumar Narayanan is listed as Director and Chief Operations Officer at DBS Solutions (M) Sdn Bhd, based in Wp. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia. AeroLeads shows a matched LinkedIn profile for Sashi Kumar Narayanan.
Sashi Kumar Narayanan previously worked as Strategic Advisor at Adhoc and Head Of Sales Management ( Senior Vice President ) at Ambank Group. Sashi Kumar Narayanan holds Spm from Victoria Institution.
Profile bio
About Sashi Kumar Narayanan
With over 15 years of progressive experience as a Professional SME Banking and Retail Banking Development Strategist, I specialized in comprehensive credit and sales management across diverse financial products. My expertise spans the entire credit lifecycle, from meticulous processing and rigorous evaluation to effective fraud management, disbursement, and proactive portfolio management. I have consistently achieved significant portfolio growth while ensuring stringent risk mitigation strategies.In sales management, I excel in leading nationwide teams to exceed targets across all retail banking products, including SME and Forex. My strategic approach involves developing and executing robust sales strategies that align with market dynamics and organizational goals. This has resulted in consistent attainment of corporate financial performance objectives and sustained client satisfaction.Additionally, I possess extensive experience in managing and deploying group budgets through structured KPI matrices. I have a proven track record of setting clear and achievable KPIs, coupled with progressive updates to incentive matrices. This methodology drives sales behaviours to meet and exceed group budget expectations, enhancing overall branch performance and profitability.As an innovator, I introduced the Lead Generator model matrix, which has revolutionized branch operations by actively facilitating customer referrals to sales personnel. This initiative has significantly enhanced business volumes and promoted cross-sales opportunities, contributing to a collaborative and results-driven sales environment.Furthermore, I have a proven track record in project management, having been nominated as the Project Management Office for the SME Ready Branch initiative. Under my leadership, we successfully deployed SME Ready Branches nationwide within 6 months. This initiative resulted in a remarkable 300% increase in SME business disbursement and a substantial reduction in Non-Performing Loans (NPL) from double digits to below the industry benchmark of 3%, achieving a rate below 2%.I am distinguished for my adeptness in program and project management, complemented by strong interpersonal skills and proficiency in contract negotiation. I am committed to delivering the highest standards of customer service and implementing quality control measures that drive business growth and enhance client retention.
Current workplace
Sashi Kumar Narayanan's current company
Company context helps verify the profile and gives searchers a useful next step.
Dbs Solutions (M) Sdn Bhd
7 roles
Sashi Kumar Narayanan work experience
A career timeline built from the work history available for this profile.
Strategic Advisor
Current
Adhoc
Mar 2021 - Present
Head Of Sales Management ( Senior Vice President )
AMBANK (M) BERHAD Senior Vice President Head Of Sales Management Retail Banking Head SME Banking / SME Strategist Retail Banking Remittance & Forex Group Disciplinary Committee Member Aug 2016 - Present To manage and deploy group budget to branch distribution in a form of KPI matrix. To set clear and achievable KPI with progressive update on incentive matrix to drive sales behaviour to meet group budget. Introduced Lead Generator model matrix to allow branch operation to actively refer customers to sales personnel for business uplift and cross-sales lead generator model. Involved actively in driving and coaching and strategizing business for the followings personnel’s: - a) Regional Director b) Branch Manager c) Branch Operation d) Branch Sales - RM, PB, BAS, SME e) Sales Support - Team Leads Leading the team to exceed sales targets across all consumer banking products. Represent retail banking pillar in leading projects within the bank while partnering with the data analytics team and branch networking to improve on the overall productivity and customer's experience. Strong strategic outlook on moving the bank forward with creativity, and an entrepreneurial spirit. Actively involved in all areas of Retail / Consumer Banking, sales, operation, services , risk including audit related matters. Nominated as Project Management Office for SME Ready Branch. Introduced SME Ready Branch Networking – Introduction of SME Business to Ambank SME Business integration with existing branch networking. Re-engineered credit processes, credit evaluation, loan disbursement. End to End SME Process. Introduced program based lending and credit checks including fraud checks for a quicker TAT to compete with market. KPI and Incentive framework setup for SME Sales, SME Team Lead and branches with sales retention program.
Nov 2018 - Feb 2021
Head Of Sme Banking
Mar 2018 - Apr 2019
Head Of Sme Business Enablement
Aug 2016 - Aug 2018
Sme Special Project
CIMB BANK (M) BERHAD UNIT HEAD SME SPECIAL PROJECT (Jan 2014 – Aug 2016) UNIT HEAD SME CREDIT RESOLUTION (Jan 2015 –Aug 2016) • Lead Pre-Screening team to check and monitor all EB Loan > or = to RM500k. • To update status on all cases Pre-screened which are graded for follow up on : • To track approval cases (analyse cases approved on lower limit than requested or cases where approved pricing is lower than requested) • To track acceptance and non-acceptance of approved loans (analyse why loans are not accepted) • To track withdrawn cases (analyse whether it is withdrawn due to poor credit or otherwise to protect franchise image) • To review cases decline/rejected by Secured Credit Management (SCM) when complaints are received from sales team to determine whether it can be salvage • To assist sales tem to structure and package loans, review large loans for sales team to ensure adequate supporting documents are available to be furnished before submission to cased to SCM. This is done to improve TAT and a better approval rate. • To follow up on and assist loan documentation issues with iCIMB for all SME RMs • To provide guidance and advice to all SME RM on credit and loan documentation. • Joint marketing with and assist in closing LO with SME RMs • To provide assistance to SME Segment Manager in their daily work and monitor their performance and assist to resolve any problems faces. • Liaise with respective HO departments on policies changes, feedback and help to resolve problems or issues faced on the ground • Member of Credit Enhancement Task Force that meets every Friday with SCM and EB Product to resolve credit issues on cases submitted.
Sep 2012 - Aug 2016
Sme Segment Manager
Sep 2012 - Dec 2013
3 education records
Sashi Kumar Narayanan education
Education record
Grt Popa Romania
South Australian Matriculation
FAQ
Frequently asked questions about Sashi Kumar Narayanan
Quick answers generated from the profile data available on this page.
What company does Sashi Kumar Narayanan work for?
Sashi Kumar Narayanan works for DBS Solutions (M) Sdn Bhd.
What is Sashi Kumar Narayanan's role at DBS Solutions (M) Sdn Bhd?
Sashi Kumar Narayanan is listed as Director and Chief Operations Officer at DBS Solutions (M) Sdn Bhd.
Where is Sashi Kumar Narayanan based?
Sashi Kumar Narayanan is based in Wp. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia while working with DBS Solutions (M) Sdn Bhd.
What companies has Sashi Kumar Narayanan worked for?
Sashi Kumar Narayanan has worked for Dbs Solutions (M) Sdn Bhd, Adhoc, Ambank Group, and Cimb.
How can I contact Sashi Kumar Narayanan?
You can use AeroLeads to view verified contact signals for Sashi Kumar Narayanan at DBS Solutions (M) Sdn Bhd, including work email, phone, and LinkedIn data when available.
What schools did Sashi Kumar Narayanan attend?
Sashi Kumar Narayanan holds Spm from Victoria Institution.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial