Sashikumar Kakarla
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Sashikumar Kakarla Email & Phone Number

Information Technology Officer at Shire of Harvey
Location: South Kalgoorlie, Western Australia, Australia 4 work roles 3 schools
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Current company
Role
Information Technology Officer
Location
South Kalgoorlie, Western Australia, Australia
Company size

Who is Sashikumar Kakarla? Overview

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Quick answer

Sashikumar Kakarla is listed as Information Technology Officer at Shire of Harvey, a with 80 employees, based in South Kalgoorlie, Western Australia, Australia. AeroLeads shows a matched LinkedIn profile for Sashikumar Kakarla.

Sashikumar Kakarla previously worked as IT service Delivery Officer at City Of Kalgoorlie-Boulder and Information Technology Support Officer at Emeco Group. Sashikumar Kakarla holds Master'S Degree, Information Technology (Business Analysis) from Qut (Queensland University Of Technology).

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Email format at Shire of Harvey

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Shire of Harvey

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Profile bio

About Sashikumar Kakarla

A passionate and proactive IT Service Delivery officer with extensive experience in supporting and maintaining user requests, operating systems, telecommunication technologies, desktop systems, Hardware management, Software management and coordinating with all stakeholders to achieve high level of customer satisfaction. Proficient in providing direct user support and ensuring reliable operation of diverse systems and applications, particularly Microsoft products. Skilled in analysing, researching, and troubleshooting to offer effective solutions in diverse environment. Capable of planning, organizing, and evaluating work quality, managing projects, and staying updated with the latest IT and telecommunications trends. Collaborate with the ICT coordinator, System administrator, and Systems analyst to understand service requests and incidents, ensuring a smooth workflow in the service desk.

Current workplace

Sashikumar Kakarla's current company

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Shire of Harvey
Shire Of Harvey
Information Technology Officer
Uduc, WA, AU
Employees
80
AeroLeads page
4 roles

Sashikumar Kakarla work experience

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Information Technology Support Officer

Mar 2022 - Feb 2024

System Analyst

Bengaluru, Karnataka, India

Project: Roche – Bengaluru, Karnataka, India (Current Location) Roche is a Swiss multinational healthcare company that operates worldwide under two divisions: Pharmaceuticals and Diagnostics. Role: Support Executive•Handled & monitored maintenance queue in Service Now Remedy Tool for assigned tickets & gave the solution for the priority incidents raised within SLA time with 100% compliance.•Provided 24x7 production supports with proactive monitoring disturbance alerts, real-time application dashboards & sent communication mail to respective E2E (End to End) systems, obtaining maximum up & running time of 99%.•Handled server & application related issues in the production environment & prepare root cause analysis of priority issues & consistently log KEDB (Known Error Database) to achieve zero preventable incidents.•Continuously interface with clients & drive meeting to report documented production disturbances for major business applications every day.

Jun 2017 - Jul 2019
3 education records

Sashikumar Kakarla education

Graduate Certificate In It, Information Technology

MS Researcher, Computer Science, Queensland University of Technology (QUT), Australia, 2020 •Applied user experience methods and theories.

FAQ

Frequently asked questions about Sashikumar Kakarla

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What company does Sashikumar Kakarla work for?

Sashikumar Kakarla works for Shire of Harvey.

What is Sashikumar Kakarla's role at Shire of Harvey?

Sashikumar Kakarla is listed as Information Technology Officer at Shire of Harvey.

Where is Sashikumar Kakarla based?

Sashikumar Kakarla is based in South Kalgoorlie, Western Australia, Australia while working with Shire of Harvey.

What companies has Sashikumar Kakarla worked for?

Sashikumar Kakarla has worked for Shire Of Harvey, City Of Kalgoorlie-Boulder, Emeco Group, and Tata Consultancy Services.

How can I contact Sashikumar Kakarla?

You can use AeroLeads to view verified contact signals for Sashikumar Kakarla at Shire of Harvey, including work email, phone, and LinkedIn data when available.

What schools did Sashikumar Kakarla attend?

Sashikumar Kakarla holds Master'S Degree, Information Technology (Business Analysis) from Qut (Queensland University Of Technology).

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