Have a passion for brands and technology and enjoy working with people. I'm a positive problem solver obsessed with delivering solutions and delighting customers.Account Manager Duties• Client Service & Project Managemento Build, maintain and nurture relationships with all clients assigned to you through consistent communication patterns and timeous responses.o Lead & manage all client projects from start to finisho Service day-to-day client requirementso Brief required client creative content to design. Review in conjunction with client and approveo Set up and attend weekly and monthly meetings with the clientso Develop & maintain monthly client reports, measuring key metrics identifiedo Assess client needs and business objectives and pro-actively explore new features and services to exceed client expectations.• User Support & Trainingo Provide basic system support and training to users of clients assigned to youo Report and discuss any possible user feedback & development requests with management/development team for consideration/actiono Maintain client records and user profiles on an ongoing basis• Web Content Management & Maintenanceo Manage and maintain client’s content requirements to ensure that correct and updated content is displayed on the BrandHive web app at all times.o Maintain client pricing in the BrandHive online Brand Store.• Sales, Orders & Admino Action and manage all BrandHive client orders from start to finisho Approve quotes and artworko Liaise with client approved suppliers to ensure timeous order fulfilmento Liaise with suppliers to brief, source products, approve quotes and designs as well as manage daily supplier deliveryo Liaise with accounts department to ensure timeous invoicing of client orders and subscriptions.

Provide administrative and practical assistance to the Marketing Manager on national and regional media and marketing campaigns, events, activities, fundraising, charitable and sponsorship opportunities.Assist with copywriting, artwork, and web workflow for planned print and digital marketing Communications.Ensure that a proper filing system for the marketing office is in place and kept up to date such as Quotes, Invoices, Statements, Contracts, Agency status reports, Artwork, Agency briefs, Designer briefs, Menus.Maintain record of all directories where Simply Asia is listed and keep these regularly updated.Manage the loyalty card system.Maintain and reconcile detailed log of vouchers issued.Co-ordinate inventory of branded marketing material, including the loaning of these items to stores and/or any external events, and necessary stock take.Manage all stock levels of marketing collateral and inform Marketing Manager when stock levels are low for collateral.

Junior Brand Manager - Jive BrandManaging the execution of the marketing plan for assigned brands to ensure the efficient and effective use of the marketing budgetDeveloping and executing strategies to exploit market opportunitiesMonitoring and analyzing monthly product performance results, and developing and recommending appropriate action plansPlan, develop and direct marketing efforts for brandsAssist integration of campaigns with brand consistencyWrite reports, specifications and creative briefsMeasure and report performance of all marketing campaigns and assess against goals (ROI and KPI’s)Oversee marketing and advertising activities to ensure consistency with product line strategyAlign the company around the brand’s direction, choices and tacticsEnsure brand activation's and in-store activity carried out in accordance with brand guidelinesIdentifying possible sponsorship opportunitiesProject Management and facilitation of marketing campaignsNew Product Development and Campaign conceptualizationCopywriting for campaigns and ad hoc writing tasks within the departmentWebsite maintenance and managementBriefing advertising agenciesCreating incentives / trade presentations for customers and managementCorporate Social ResponsibilityManage finished artworkPlanning and coordinating of marketing activities and workflow within the department

Administrator: Marketing Services : SteinBuildPeriod : May 2016 – December 2017Duties : Campaign management such as store openings & relocations, special events, brand sponsorship, customer evening etc. Coordinate CSI projects for brands. Finalising corporate clothing range across brands. Relationship Building with store managers through national campaigns, projects, service delivery requests. Drafting and submission of Reports. Sourcing funding from suppliers for brand diaries and Calendars. Invoicing.Skills Developed : Event Management, strong decision making skills, work independently & using own initiative, reporting, alignment of branding items to the new SteinBuild CI, Alignment of projects within budget

Junior Brand Manager : SteinBuildPeriod : October 2014 – April 2016Duties : Assisting with store specific brand ads and National product price campaigns, for Timbercity, Pennypinchers, Hardware Warehouse and Tile House brands (SteinBuild). Acting brand manager for Hardware Warehouse National Campaigns and store ads (4 months). Campaign marketing briefing to stores. Radio Recording. Collating diary and calendar order for distribution to stores, sourcing quotations and finalizing artwork for diary and calendar project. Effective communication and management of projects via agency. Facilitation and coordination of Western Cape Golf Day and other Marketing events.Skills Developed : Creative input, relationship building with managers, deadline driven, monitoring of budget and implementation, Effective communication across departments, ie. Finance & Procurement, implementations of national product price campaigns

Facilitator / Office Administrator :Centre for Student Support Services (UWC)Period : May 2011 – September 2014Duties : Assist with planning various voluntary projects within CSSS department, co-editor for Office for Student Development Career Update magazine. Assist with planning and implementing student development projects, reception and admin. Skills Developed : Flexibility, ability to work with diverse group of students, presentation skills.Events / RAG Co-ordinator : Centre for Student Support Services (UWC)Period : July 2010 – May 2011 (contract)Duties : Plan & manage events/projects which span across the department, planned and coordinated the Student Development and Support Student Awards in 2010, undertake fundraising, deliver comprehensive semi-annual reports on projects. Managing RAG volunteers, organise RAG events, communicating with RAG volunteers and stakeholders daily, keeping record of expenditure, draw-up proposals, advertising, develop database of students, deliver on a quality RAG magazine.Skills Developed : Event management, chairing meetings, writing skills, Effective communication, working under pressure, flexibility, time management, typing, delegating, meeting deadlines, leadership, teamwork

Administrator : PACE Career CentrePeriod : Jan 2009 (Part-time) & Jan 2010 – May 2010 (contract)Duties : Data researcher, Information consultant, Promotions, develop database of all High Schools in South Africa, communicate to teachers via emails & telephone, assist with national education conference, post software to all High Schools Skills Developed : Public speaking, accuracy, business etiquette, communicating clearly telephonically