Sash Hickey Email & Phone Number

Charlotte, North Carolina, United States

I currently serve as Marketing Manager for the Stanley Black and Decker Corporate Sponsorship account as it relates to NASCAR, Formula 1, PGA Tour, and various sport sponsorship activations.

-Established and maintained effective relationships with 350+ partners across multiple industries and brands-Researched, negotiated, and executed strategic partnership and event opportunities across multiple brands under Harvest Hosts family of products-Maintained database with partner deliverables, assets, and ROI using Asana, PowerBI, Notion, Canva, and.

Concord, North Carolina, United States

Long Pond, PA

-Brainstorm and implemented social media strategies to drive engagement to brand new entity of Pocono Raceway (content creation, schedule management, tracking analytics, etc.) -Monthly newsletter creation, website creation and management, community outreach programing, conception of marketing and branding collateral for Pocono Organics-Managed.

Austin, Texas Area

-Developed strong customer relationships by providing excellent customer service, support and follow up via chat, email, and phone using ZenDesk-Assisted users in account creation, payment options, account balance questions, refunds, and general service information through RunFlat and Braintree-Resolved and logged an average of 200 customer complaints.

Austin, Texas Area

-Orchestrated in-suite hospitality services, ticket fulfillment/distribution, and communication of event information to investors, suite owners and high-end clients-Oversaw five verticals of operations staff (catering, security, event staff, etc.) during events and perform responsibilities as the lead point of contact for each-Organized race and event.

Long Pong, PA

-Researched and established potential partnerships and sponsors for Pocono Raceway-Analyzed consumer trends and evaluated brands for compatibility with the Pocono Raceway experience -Coordination of special events and programming for 2017 race season-Successfully created the first VIP tailgate package option for purchase at Pocono Raceway

Greater Philadelphia Area

-Answered questions regarding the STHM programs-Reviewed student resumes and cover letters-Assisted with tours of STHM-Worked on projects through STHM online student portal -Assisted with student internship searches

Pocono, PA

-Provided valuable information on tickets, camping options and weekend ticket packages/upgrades-Processed ticket sales using Paciolan 7-Guaranteed a friendly customer service experience via phone and walk up sales -Fulfilled and distributed tickets to season ticket holders-Developed plans for 50/50 raffle and supervised process during time of race while.

Greater Philadelphia Area

-Using CLASS system, helped manage memberships, enrollment and program services-Developed policy and procedure training videos using IMovie for employee development -Acted as manager on duty for main facility, supervising 4 staff members-Created and implemented facility wide emergency evacuation plan-Designed and instituted employee evaluation.