As a dedicated Manager of Resource Management and Training, I specialize in driving organizational success through strategic leadership, innovative training solutions, efficient resource management, and expert staffing strategies. With a proven track record of mentoring and coaching ~40 consultants and a Resource Specialist, I have consistently increased company revenue, enhanced client satisfaction, and improved employee retention.I lead a dynamic Training Program team responsible for designing and delivering virtual and in-person training sessions in technical skills, sales strategies, and professional development.My expertise extends to managing comprehensive onboarding programs for 200+ new hires annually, ensuring they are fully prepared to contribute effectively from day one. I collaborate closely with V-level and C-level executives globally to identify knowledge gaps and plan targeted learning opportunities, driving continuous improvement across the organization. I’ve also pioneered the implementation of micro virtual training initiatives and flipped classroom onboarding, revolutionizing the onboarding process for experienced hires in revenue-generating roles. In addition to training, I optimize resource capacity, skill set alignment, and profile information to drive global staffing solutions that align with both business needs and consultant career goals. My approach ensures that staffing decisions are strategic, balancing utilization, billability goals, and individual career development. I work closely with department heads to maintain optimal staffing levels that support revenue targets and project demands. I led a strategic change management initiative that transitioned assignment accuracy responsibilities from Project Managers to specialized roles to support data accuracy and strategic staffing decision making.

Established solid foundation for success by partnering with stakeholders across the agency to deliver talent acquisition, new hire onboarding, staff development, consulting business services, grant development, and volunteer initiatives.Generated stability by adopting the Analysis, Design, Development, Implement, and Evaluate (ADDIE) training model with a focus on providing employees with comprehensive in-person and virtual learning opportunities. Provide Technical Assistance on government contract obtainment and implementation, staff development, recruiting, sales techniques, change management, organizational development, grant development, workforce development programming, and process improvement to agencies nationwide. Ensured quality execution by applying design-thinking and strategic foresight to drive strategic, annual goals and budget planning. Lead project execution and resource deployment, which helped facilitate launch of a staffing agency, a national technical assistance business, virtual training modules, and apprenticeship programs.

Established and nurtured relationships across internal departments and external partnerships. Developed alignment of recruiting process and expectations across departmental levels.Conducted ongoing professional development conversations with direct reports, mentors, and volunteers. Shaped a productive environment by determining and executing on training requirements with a focus on enhancing employee confidence and knowledge.

Provided sales and retention training to all staff through use of Adult Learning Theory principles. Designed comprehensive learning solutions to educate employees and improve organization-wide performance.Enhanced efficiency and productivity by managing cross-functional project teams on researching, piloting, and implementation of new initiatives. Incorporated change management best practices. Provided strategic coaching and targeted training through use of core competency assessments, performance data analytics, and comprehensive needs analyses.

Oversaw annual budgets, organizational planning, fundraising, and spending for 40 student organizations. Provided technical assistance on standard operating procedures through virtual and on-site training. Executed conferences and retreats on National and Global levels for up to 2,500 attendees.

Coached and mentored the recruiting team to deliver the highest outcomes in the history of the organization. Created an innovative training and development program with targeted training, performance evaluations, and coaching plans for new recruiters.

Conducted and analyzed training needs assessments to drive the learning and development programming for university staff and faculty. Facilitated targeted trainings to develop new and experienced employees. Examined training evaluation data using SPSS software to drive quality assurance of training delivery.

Developed and managed new hire onboarding, staff development and outreach programs that led to increased store sales and customer service ratings. Lead quarterly Train-the-Trainer sessions and supervised a team of 10 trainers.