• Proficient in installing and configuring software, hardware, and Windows servers (2016 and 2012R2), as well as managing Cisco switches.• Experienced in monitoring system performance, promptly identifying and troubleshooting issuesto maintain optimal network functionality.• Dedicated to ensuring the security and efficiency of IT infrastructure, including Sophos firewalland endpoints, to safeguard against potential threats.• Proven track record in efficiently managing day-to-day user issues, providing timely resolutions tomaintain seamless operations.• Expertise in handling specialized server functions, including printer servers and attendancemanagement systems, ensuring their smooth operation within the network.