Saskia B. Email and Phone Number

Supervised the Regional Team consisting of Language Training Coordinators and InstructorsServed as single point of contact for International Relocation Assignment Managers Exceeded customer satisfaction scores by quality controlExceeded gross margin requirements by cost controlMonitored workloads to ensure optimal operational success and accomplishment of monthly goals

Coordinated and oversaw private language instruction for international clients, advising on the most effective options available for each student’s specific location, schedule, and personal learning objectivesServed as a single point of contact for clients, learners, and instructors from initiation of service to completion of the programNegotiated pay rates with contractors to comply with budgetary targetsEnsured complete satisfaction of services by all participants

Designed and implemented an overall recruiting strategy Sourced and attracted candidates worldwide by using databases and social media toolsConducted interviews and filtered candidates within schedule using various reliable recruiting and selection tools/methodsActed as point of contact and built influential candidate relationships during the selection process

Planned, initiated and guided study in German meeting curriculum requirements per class ageFostered class/age-appropriate thought, discussion, reading, comprehension, speaking, listening and writing in the German languageUndertook appropriate preparation, syllabi, study and training as necessary for the effective delivery of curriculum expectationsPlanned sequential curricula and created age/class appropriate assessments and evaluated their attainment accordingly