Sasmita Gurung Email & Phone Number

Canada

Jhamsikhel, Lalitpur

• Managed user access and permissions using AWS IAM across multiple services and resources, reducing unauthorized access incidents. • Deployed web applications using EC2, S3, LightSail, resulting in a 30% improvement in application performance and reliability. Used Route53 and ACM, to achieve 99% uptime and ensuring seamless user experience. • Configured AWS Lambda functions with various configurations, implementing automation triggers that reduced manual tasks by almost 50%. • Developed a video recording system to automatically store Zoom calls in AWS S3 bucket, improving data accessibility and saving 15 hours per week in manual data management. • Collaborated with team members to diagnose and resolve accessibility issues in AWS, resulting decrease in response time to critical incidents.

Jhamsikhel, Lalitpur

• Conducted customer training sessions on cloud computing and SaaS services, resulting in a 15% increase in customer adoption.• Provided comprehensive support to clients in managing, cost optimizing and utilizing the AWS and GCP services, resulting in a decrease in support tickets and around 20% increment in client retention.• Facilitated server deployment using AWS services (EC2, LightSail, S3), reducing deployment time by 30% through automation with CI/CD pipelines and AWS Lambda functions.• Orchestrated on-premises server migrations for various clients with minimal downtime, ensuring seamless transitions and maintaining business continuity.

Jhamsikhel, Lalitpur, Nepal

• Conducted hands-on research and experimentation with diverse AWS services, including S3, EC2, Lambda, and IAM.• Demonstrated proficiency in cost optimization strategies and troubleshooting server issues, such as missing key pairs and corrupted files.• Contributed to team efforts in implementing cloud infrastructure solutions aligned with business objectives, fostering innovation and continuous improvement.