Technical Delivery Lead
Current• Perform day-to-day activities via Ticketing System and provide end-users training on NetSuite functionalities.• Managed and maintained NetSuite system, including user provisioning, role-based permission and access control.• Involved in various Mass Upload via CSV, various form customization, creating Custom CRM Fields, Custom Entity Fields, Custom Item Fields, Custom Transaction Body Fields, and Custom Transaction Column Fields. Created custom reports and dashboards to provide valuable insights and support decision-making.• Created custom reports and dashboards to provide valuable insights and support decision-making.• Designed and implemented changes to workflows and saved searches to automate routine processes and generate actionable insights.•Involved in the UAT (User Acceptance testing) session and functional bug fixing if any while the UAT stage.• Collaborated with cross-functional teams to gather requirements, design solutions, and implement changes as per business need.• Designed, developed, and deployed integrations using Boomi Atmosphere platform. Troubleshooted and resolved integration issues.• Managed and maintained Microsoft 365 Admin Environment, including user provisioning, licensing, and security policies.