Kevin A. Email & Phone Number

Houston, Tx, Us

Washington, District Of Columbia, United States

• Directing project planning, execution, and closure, ensuring alignment with organizational goals and clientexpectations.• Developing detailed project plans, including scope, timelines, resources, and budget management.• Coordinating cross-functional teams to deliver projects on time, within scope, and within budget.• Monitoring project performance using key performance indicators (KPIs) and adjusted plans as necessary to achievetargets.• Communicating regularly with stakeholders, providing updates on project status, risks, and opportunities forimprovement.• Identifying and managing project risks, implementing mitigation strategies to minimize impact.• Facilitating stakeholder meetings and workshops to gather requirements and ensure clarity of project objectives.• Maintaining comprehensive project documentation, including reports, schedules, and action items.• Fostering a collaborative team environment, encouraging innovation and continuous improvement.

Atlanta, Georgia, United States

• Led and coordinated cross-functional teams, including engineering, marketing, sales, and operations.• Facilitated effective communication and collaboration among team members.• Defined and tracked key performance indicators (KPIs) to measure project success.• Identified potential project risks and developed mitigation strategies.• Supported supply chain planning, inventory, and replenishment teams and initiatives.• Monitored and managed risks throughout the project lifecycle.• Provided guidance, support, and feedback to team members to ensure high performance and productivity.• Served as the primary point of contact for project stakeholders.• Developed and executed communication plans to keep stakeholders informed about project status, risks, and issues.• Implemented quality control processes and conducted regular reviews to maintain project quality.• Provided regular project updates, reports, and presentations to stakeholders and executive leadership.• Allocated and managed resources effectively to ensure project success.• Ensured that project deliverables met the required quality standards and specifications.• Identified opportunities for process improvements and implemented best practices.• Engaged with customers and partners to gather requirements, provide updates, and ensure satisfaction.• Managed customer and partner expectations and addressed any issues or concerns• Maintained comprehensive project documentation, including plans, reports, and meeting minutes.• Prepared and delivered detailed project status reports to stakeholders.• Identified and resolved project issues and conflicts in a timely manner.• Proactively identified and resolved blockers and impediments that could hinder the team’s progress, ensuring smooth delivery of ServiceNow solutions

Kennesaw, Georgia, United States

• Provided overall guidance for teams to adhere to Agile principles and practices.• Salesforce implementation, administration/configuration, customization, and support.• Responsible for managing projects involved in the Salesforce application development, deployment and support of various Salesforce products and solutions.• Worked closely with Release Train Engineers (RTEs) and teams to coordinate and manage releases, ensuring successful delivery of value to customers.• Arranged, facilitated, and scheduled Scrum meetings, demos, and decision-making processes to ensure the proper adaptation process is in use. This includes assisting with backlog refinement, release, sprint planning, retrospective, and daily stand-ups.• Helped manage new product features and enhancements in terms of scope, quality, and schedule within sprint cycles.• Provided coaching and mentorship to team members on Scrum practices, Agile principles, and collaboration techniques.• Collaborated with stakeholders, including Product Owners, to ensure alignment between business objectives and the team's deliverables. • Embraced a servant leadership mindset, putting the needs of the team first and supporting their success.• Facilitated conflict resolution within the team and promoted a positive & collaborative team environment.• Drove delivery and continuous improvement by utilizing feedback and metrics to identify areas of opportunity.• Cultivated a strong SAFe community within the organization, facilitating knowledge sharing and collaboration among Agile teams, Release Trains, and stakeholders.

Lagos, Nigeria

• Analyzed and interpreted data to provide insights and support decision-making. Worked with databases and data sets to ensure accurate and relevant information was available for analysis.• Collaborated with business stakeholders, project managers, developers, and other team members to ensure a shared understanding of requirements and project goals.• Assisted in defining and executing user acceptance testing plans. Worked with end-users to validate that solutions meet business requirements.• Worked closely with designers and developers to create detailed functional designs and specifications. Ensured that technical solutions align with business needs.• Worked with business intelligence tools to create reports and dashboards, providing stakeholders with actionable insights.• Collaborated with project managers to coordinate and prioritize tasks. Ensured that business analysis activities are integrated into project plans and timelines. • Facilitated change management by communicating requirements changes to relevant stakeholders and ensuring a smooth transition to new processes.• Maintained accurate and up-to-date documentation throughout the project lifecycle. This includes requirements documents,process maps, and any other relevant artifacts.