Sasu Nelson Email & Phone Number

Hamburg, Hh, De

Hamburg, Germany

• Managing and coordinating service delivery processes, ensuring timely and efficient completion of tasks.• Ensuring our service quality in LR management and compliance with contractually agreed processes and services.• Manage service delivery support process and perform the following activities in SAP system:• Create a Sales Order / Service Order correctly to enable proper resourcing and produce accurate, timely invoices.• Set up ‘Contract’ (Field Service and Repair) or ‘Project’ (Projects) for the agreed scope of work and assign a Responsible Person.• Monitor generic mailbox for client requests and respond to the enquiries within SLA.• Monitor tasks in SAP dashboard and Not Invoice Time and Expenses (NITE).• WIP management and/or debts monitoring.• Create quotations where necessary with appropriate pricing, gain approval for quotes.• Set up contractor correctly, ensure purchase order (PO) is approved, services are receipted so client can be invoiced.

France

Organize customer accounts, keep track of client interactions, and file documents.Observe communication protocols, rules, and policies.

Kibi

Develop and execute the company’s business strategies in order to attain the goals of the companyPrepare and implement comprehensive business plans to facilitate achievement by planning cost-effective operations and market development activities

Asamakese, Ghana

Koforidua, Eastern, Ghana

Koforidua, Eastern Region, Ghana

DUTIESFiling of the records departmentRegistration of students and preparation of list of registered studentsControlling of mails register both incoming and outgoingReceiving of correspondencePreparing of transcriptRegistration of students into the Microsoft Internet System(MIS)

Koforidua, Eastern Region, Ghana

Date 2004 to 2005 DUTIES Vehicle Insurance RegistrationProperty Insurance RegistrationLife insurance registrationIncreasing the customer base of the company

Certificate, General Data Protection Management

Certificate, Fundamentals Of Digital Marketing

Certificate, Administrative Skills

Certificate, Supply Chain Management

Diploma, Legal Studies, General

Certificate Obtained Bachelor Of Arts, Political Science

Bachelor of Arts Degree in Political Science

Diploma, Human Resource Management

Activities and Societies: STUDENT WORLD ASSEMBLY

Senior Secondary School Certificate Examination, General Arts

International Law, International Law