My daily objective is to add value. I do this by leading, delivering and engaging. I challenge the status quo and embrace change. I look forward and use my experience/skills to deliver the right outcomes. I am approachable, composed, I welcome challenges and I have values which help me achieve my goals. I have worked with big international brands which has equipped me with tool-kits and skills, to adapt and transform businesses. I am curious person who likes to problem solve by getting to the root cause and establishing the facts. Change is inevitable and I have done this on many occasions successfully. This has led to delivering great customer outcomes within a controlled environment, by protecting all impacted parties.
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Strategic Business Lead - EtradeRsaPeterborough, Gb -
Head Of Pl Coo Outsource OperationsRsa Dec 2019 - PresentPeterborough, England, United KingdomLeading our Outsource Operations in India (Bangalore and Mumbai) and South Africa (Cape Town) for our Personal Lines business. Working with our partners Accenture and Teleperformance on getting the right outcomes for our customers, first time. Delivering on our plans to achieve targets, within budget and outperforming against objectives. -
Business LeaderRsa Jul 2018 - Dec 2019Peterborough, United KingdomBusiness Leader for Nationwide Building Society. -
Business Leader - John Lewis OperationsRsa Apr 2015 - Jul 2018I lead The John Lewis Sales and Service department as well as the Claims department. In total this is 11 teams made of Customer Managers and Claims Handlers who have the desire to deliver beyond our customer's expectations. Our awesome department has some awesome people who have industry leading NPS scores. Our 150FTE strong, department is award winning and was awarded 5☆ for Customer Service and Complaints handling by Which?. We sell and service a range of insurance products for John Lewis Financial Services. -
Team LeaderRsa Sep 2009 - Mar 2015Peterborough, United KingdomClaims Handler - Household Claims 8 MonthsTeam Leader - Tesco Pet Insurance (Sales & Service) 20 MonthsTeam Leader - Pet Claims 16 MonthsTeam Leader - John Lewis Home, Pet and Wedding and Event Insurance (Sales & Service) 20 MonthsTeam Leader - John Lewis Claims. (Home, Pet and Wedding and Events) 2 Months -
Sales ConsultantGrupo Opal Telecomunicaciones S.L. Apr 2008 - May 2009Field Sales, Business to Business. Looking to supply and delivery all communication packages. -
Area Hub ManagerCarphone Warehouse Jan 2007 - Apr 2008Managing and Overseeing 3 Carphone Warehouse Stores
Sat Singh Skills
Sat Singh Education Details
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Stanground CollegeBusiness Administration And Management, General -
Amvc
Frequently Asked Questions about Sat Singh
What company does Sat Singh work for?
Sat Singh works for Rsa
What is Sat Singh's role at the current company?
Sat Singh's current role is Strategic Business Lead - eTrade.
What schools did Sat Singh attend?
Sat Singh attended Stanground College, Amvc.
What skills is Sat Singh known for?
Sat Singh has skills like Customer Service, Property And Casualty Insurance, Microsoft Excel, Insurance, Outlook, Management, Team Leadership, Cross Functional Team Leadership, Branch Management, Branch Administration, Branch Operation, Mobile Phone Industry.
Who are Sat Singh's colleagues?
Sat Singh's colleagues are Lorena Pedraza, Pinky Matlou, Mame Aminata Mbodji, Pablo Castet, Cathy Williams, Allan Oxborrow, Ray Mccaul.
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