Satheesh B Email & Phone Number

Financial Services professional with 18+ years of Project Management, Digital Banking, Operations, Transformation and Change Management experience in leading Financial institutions.Strength lies on picking up any new technology / business process within a very short period of time, design new process for Technical / Business solution, Strategic planning, Improve quality of Service Delivery, Improve customer satisfaction levels, Eliminate wastage in current process, Requirements gathering and System design. Ability to appreciate and prioritize Business requirements / processes and translate them to system functionality and managing stakeholder expectations has been an advantage in my management and lead roles.Key asset is the strong domain expertise in retail banking and the technology background in retail banking systems. Specialization includes Project Execution, Process re-engineering, Operations, Service Delivery, System rollout and User Adoption. Have wide ranging experience in leading teams that are multi cultural and in multi location. Trained on Design Thinking with projects experience in innovation led transformation across market segments in Singapore, India, UAE, Indonesia & Hongkong banking industryIn the last role I have been working fully on delivering the Operations Automation solutions and Digital Banking capabilities to DBS Bank in multiple countries for the Consumer Banking Division.In my current role, I manage Operations Transformation, Integration Projects and Data Driven Operating Model implementation, Data Insights and Cleansing for DBS Bank India.