Satheesh Kumar Email & Phone Number

Chennai, Tn, In

Streamlined end-to-end procurement processes, enhancing on-time delivery rates by 25% using MRP, purchase requisitions, purchase orders, amendments, and strategic negotiationsNegotiated supplier agreements, maintaining alignment with production schedules, resulting in a reduction of delivery discrepancies by 50 incidents annuallyIntegrated evolving production requirements with suppliers, improving ETA/ETD accuracy by 30% through efficient Pull In, Push Out, and Cancellation arrangementsInnovated RFQ strategies for hardware, software, and services, achieving 15% cost savings by tailoring offerings and conducting detailed cost assessmentsSpearheaded the development of Standard Operating Procedures (SOPs) in collaboration with the Material Receiving Team, resulting in a 35% reduction in blocked invoices and ensuring seamless deliveriesOptimized procurement efficiency, implementing ABC classification and ERP integration, enhancing vendor management and communication channelsLed RFQ issuance and material assessments, improving vendor database performance by 75% through targeted training and strong relationship managementDeveloped comprehensive SOW, ensuring clarity and compliance, which improved project execution efficiency, resulting in the completion of projects 15 days ahead of scheduleOversaw service and maintenance renewals, maintaining seamless service continuity and strengthening vendor relationshipsNegotiated contracts, delivering over ₹4 crore in annual savings across multiple projects by using skilled negotiation techniquesTrained over 50 new procurement associates, significantly enhancing team capabilities and productivity through a comprehensive training program

Directed end-to-end planning for the Incident Management process, achieving 98% SLA compliance by using advanced monitoring and reporting techniquesCultivated robust communication channels with the Incident Process Owner, ensuring successful process implementation and enhancing alignment efficiency by 30%Functioned as the primary escalation contact, reducing incident resolution time from 8 hours to 5 hours through swift issue addressing and efficient problem resolutionMonitored Tier 1 Analyst workload, optimizing resource allocation and improving operational efficiency, handling an average of 50+ incidents monthlyLed enhancements in incident management strategies, driving iterative process improvements and achieving a 17% increase in overall performance through proactive incident reviewsSLA ComplianceIncident Management Team LeadershipSAP, Oracle Procurement System Training and DevelopmentPerformance MetricsReportingDocumentation ManagementCustomer Satisfaction ManagementTOOL PROFICIENCYMicrosoft Office Suite | Windows 10 | SAPAriba | Smart Buy | RevGen | Aldea(PRMT) | Ezbuy | ServiceNow | NSPTA – (Non- Standard Payment Term Approval)ACHIEVEMENTSDistinguished as an effective trainer for new recruitment batches, ensuring comprehensive onboarding and swift integration into the teamPlayed a pivotal role in conducting initial interviews for outsourced employees, contributing to the selection of qualified candidatesDisplayed exceptional diligence in tracing untraced accounts provided by outsourced employees, recovering valuable assets for the organizationRecognized and awarded for achieving the highest call pick rates in customer serviceMaintained a consistent top-ranking position for 7 consecutive months, highlighting sustained excellence and performance consistencySpearheaded multiple process improvement initiatives focused on time-saving and eliminating non-value-added activities, contributing to operational efficiency gainsAchieved savings of mo

Managed procurement processes, enhancing on-time delivery rates by 8% through effective use of MRP, purchase requisitions, and strategic negotiationsManaged global vendor registration for the Supply chain, ensuring 98% compliance with SLA by deploying expertise in Ariba, Smart Buy, and Compass SAPEnhanced production planning, Succession planning, and query management, reducing turnaround time by 25% through strategic oversight and process optimizationLed weekly metrics and daily dashboard reporting, providing critical insights that drove improved operational efficiency and decision-makingMentored and guided the team, improving issue resolution time by 35%and fostering a culture of continuous improvement and excellenceDeveloped and standardized vendor process documentation, reducing onboarding time by 20% and ensuring consistent practices across the teamMaintained an accurate and up-to-date vendor registry, enhancing supplier relationships and ensuring contract complianceManaged the NSPTA approval process, ensuring adherence to non-standard payment terms and strengthening financial controlsResolved client issues and escalations promptly as the first point of contact, achieving a 97% client satisfaction rate through effective communication and problem-solvingAssisted in procurement operations, improving vendor communication and managing purchase orders, resulting in streamlined procurement processesConducted market research, identifying cost-effective purchasing opportunities that saved the company 20 Lakhs annuallySupported senior procurement staff in negotiating contracts, successfully reducing supplier costs by 6% through effective negotiation techniquesManaged supplier relationships, ensuring timely deliveries and maintaining a 95% supplier satisfaction rateFacilitated procurement operations, enhancing vendor communication and achieving significant improvement in order accuracy