Satheeshkumar N Email & Phone Number

8.9 Years of experience as Operations, Implementation Engineer in telecom industry with good working knowledge on the VAS applications like SMSC, SMS firewall, Voicemail, MAR, WAPGW, EIR and Prepaid Billing System. Currently working as Senior Application Consultant with IBM India Pvt. Ltd since April 2011. Worked at client location [Dublin Ireland] from Oct-2012 to Sep-2013 for SMSC migration project and message application router implementation. Previously worked as Product Engineer with Aricent Technologies Limited from Nov 2008 till Mar 2011. Worked with Sasken Network Engineering Ltd, Bangalore as Switch Engineer from June-2007 till Oct-2008 on Alcatel Lucent switch.Summary:Application Operations, Implementation Engineer with 8 years of experience in deploying, integrating, testing and maintaining telecom products like SMSC, Comverse Voicemail, Blockit, MAR, EIR,WAPGW, MMSC, WAPGW and Ericsson Prepaid Billing System.Good knowledge on protocols like SMPP, DIAMETER, CAMEL, MMS, WAP and SS7 stacks.Supporting applications (Operations & Maintenance) in production by debugging issues, providing resolution and handling incidents in timely manner adhering to SLA standards.Responsible for Problem Management along with providing Root Cause Analysis to reduce the number of incidents and be 100% Adherent to fault avoidance.Deploying packages/patches, configuration changes on the production nodes adhering to Change Management process.Strong knowledge on UNIX, Solaris and Redhat Linux Operating Systems.