Receive swift messages from various banks across the world and credit customer accounts to local banks.▪ Process payments through their local clearing systems in agreed format RTGS.▪ Ensure timely reporting for all OLT transactions to the Liquidity team.▪ Prioritization and allocation of work to ensure timely completion.▪ End of the day reconciliation of transactions received processed and pending transactions for the day with superior audit performance.Book transfers▪ Transfer of funds from one deposit account to another (intra bank transfers).▪ Processing FOREX for the transactions involved in cross conversion.▪ Processing of bulk salary payments for the accounts in the internal books.▪ Processing of book transfers to the internal account that involves cut-offs to the outwards processed by other teams.Responsibilities▪ Develop working relationships with key individuals and departments to facilitate the resolution process, both internal and external.▪ Providing daily processed reports and reconciliation data to country stakeholders by EOD.▪ Prepare and review daily cash reconciliation data for banking clients and custody accounts from TLM report, ensuring all outages are assigned to appropriate departments.▪ Maintain acceptable performance metrics such as Productivity, System Utilization along side showing Zero Errors inProcessing.▪ Escalate any material risk items and/or the potential of missed deadlines.

*Responsible for handling KYC of customers.* Managed operations, sales. consistency achieves high customer satisfaction, E2E customer service delivery, business excellence & process transitions & set-up.* Handled many critical roles and big teams using key strengths of communication, knowledge and people management skills; * Analyze organization's critical business requirements as well as identify deficiencies and potential opportunities.* Took care of complete business backend operations includes E2E B2C/B2B customers segments, credit collections & payments;designing and implementing business strategic & plans, process & procedures.* Develop innovative and cost-effective learning processes solutions for enhancing competitiveness, increasing revenues, and improving customer service offerings.* Establish and enforce internal controls, workflows and policies for tracking, reconciling and reporting on accounting activities;perform banking, business administration and financial tasks to guarantee five-star service for clients.* Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter; develop strategic plans for day-to-day financial operations.* Resolve escalated customer issues and boosted retention rates by [99]%; identify and monitor both major and minor funding discrepancies by using FINNONE accounting system.* Escalate significant funding discrepancies or missing settlement payments through CRM; reconcile settlement received from stakeholders to confirm FINNONE has been properly funded. * Check and update all KYC document in sales force and handover to credit for disbursement.

* Majorly worked in Customer KYC Verification process .* Efficiently and effectively identified and solved all problems that impacted direction of business. * Worked in FINNONE (Java based) tool to processing QDP and Maintains Login report on daily basis.* Processing and checking Banking Transactions and Salary slip of customers. * Processing QDP for collected files and dispatching to Head Office on daily basis. * Verifying Invoices of process model on regular basis .

* Having 1.5 years of Experience as Operation Executive in Bajaj Finserv Ltd.* Majorly worked in Customer KYC Verification process.* Efficiently and effectively identified and solved all problems that impacted direction of business. * Worked in FINNONE (Java based) tool to processing QDP and Maintains Login report on daily basis.* Processing and checking Banking Transactions and Salary slip of customers. * Processing QDP for collected files and dispatching to Head Office on daily basis. * Verifying Invoices of process model on regular basis.