Sathish Kumar
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Sathish Kumar Email & Phone Number

ITIL Certified - Senior Problem Manager at Smart IMS Inc.
Location: Chennai, Tamil Nadu, India 5 work roles 1 school
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Current company
Role
ITIL Certified - Senior Problem Manager
Location
Chennai, Tamil Nadu, India
Company size

Who is Sathish Kumar? Overview

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Quick answer

Sathish Kumar is listed as ITIL Certified - Senior Problem Manager at Smart IMS Inc., a with 362 employees, based in Chennai, Tamil Nadu, India. AeroLeads shows a matched LinkedIn profile for Sathish Kumar.

Sathish Kumar previously worked as Senior Problem Manager at Smart Ims Inc. and Senior Information Technology Analyst(Problem Management) at Verizon. Sathish Kumar holds Bachelor Of Engineering - Be, Electrical, Electronics And Communications Engineering from Chendu College Of Engineering And Technology.

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Email format at Smart IMS Inc.

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Smart IMS Inc.

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Profile bio

About Sathish Kumar

A service-focused Professional bringing unparalleled skills in Customer/Client relations, task prioritization and Problem/Change/Incident management. Motivated to directly and efficiently address customer concerns head-on, develop proactive solutions and implement corrections with efficiency. Proficient in customer service management software with expertise in related roles.

Current workplace

Sathish Kumar's current company

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Smart IMS Inc.
Smart Ims Inc.
ITIL Certified - Senior Problem Manager
plainsboro, new jersey, united states
Website
Employees
362
AeroLeads page
5 roles · 9 years

Sathish Kumar work experience

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Senior Problem Manager

Current

Hyderabad, Telangana, India

Dynamic problem manager with a proven track record of effectively identifying, analyzing, and resolving complex IT issues within fast-paced environments. Skilled in conducting root cause analysis, implementing robust solutions, and driving continuous improvement initiatives to enhance system reliability and performance. Seeking to leverage strong analytical skills and ITIL expertise to contribute to the success of a forward-thinking organization

Jun 2024 - Present

Senior Information Technology Analyst(Problem Management)

Chennai, Tamil Nadu, India

Manage the life cycle of problems through root cause analysis, to the completion of associated error resolution tasks of problems resulting from incidents in the production environment.Lead Root Cause Analysis investigations to successfully identify root causes of problem.Track Problem governance metrics and continuously seek to improve the Problem management KPI's

Aug 2022 - Jun 2024

Information Technology Analyst(Problem Manager)

Chennai, Tamil Nadu, India

2018 - Feb 2021

Information Technology Analyst

Bengaluru, Karnataka, India

Sep 2016 - Dec 2017
Team & coworkers

Colleagues at Smart IMS Inc.

Other employees you can reach at smartims.com. View company contacts for 362 employees →

1 education record

Sathish Kumar education

  • Chendu College Of Engineering And Technology
    Chendu College Of Engineering And Technology
    Electrical, Electronics And Communications Engineering
FAQ

Frequently asked questions about Sathish Kumar

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What company does Sathish Kumar work for?

Sathish Kumar works for Smart IMS Inc..

What is Sathish Kumar's role at Smart IMS Inc.?

Sathish Kumar is listed as ITIL Certified - Senior Problem Manager at Smart IMS Inc..

Where is Sathish Kumar based?

Sathish Kumar is based in Chennai, Tamil Nadu, India while working with Smart IMS Inc..

What companies has Sathish Kumar worked for?

Sathish Kumar has worked for Smart Ims Inc., Verizon, Tata Consultancy Services, Fujitsu, and Hcl Technologies.

Who are Sathish Kumar's colleagues at Smart IMS Inc.?

Sathish Kumar's colleagues at Smart IMS Inc. include Prathyusha Reddy Chilukoori, Madhan Venishetty, Hema Marimganti, Vijay Alapati, and Alluri Varma.

How can I contact Sathish Kumar?

You can use AeroLeads to view verified contact signals for Sathish Kumar at Smart IMS Inc., including work email, phone, and LinkedIn data when available.

What schools did Sathish Kumar attend?

Sathish Kumar holds Bachelor Of Engineering - Be, Electrical, Electronics And Communications Engineering from Chendu College Of Engineering And Technology.

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